This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.
In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.
After found bug (https://jakweb.ch/support/t/595/error-on-creating-ticket-from-operator) on this ...
Hi, I got error when creating ticket via operator panel. It is query error that saidIncorrect ...
Hello,I was testing a flow with the new version 1.9.6 of helpdesk. Everything worked well in the ...
Hello,The front end or client side of helpdesk is missing the Dashboard. Customers were loggin in, ...
When I try to open a ticket in the system from user already has an account, I get the attached ...
Hello,The ticket save feature works, but there is an issue. When a customer logs to check its ...
Hi,I would like to setup projects but I am unable to do so. What I am looking is, need to create a ...
Hi Jerome,I installed Ecommerce plugin, Checked Show in Header, set up a category (access to AL) ...
Is the Standard Response in Answers / Text supposed to prompt the user after the time set?I have a ...
Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
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