This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.
In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.
In HelpDesk 3 the four ticket status buttons in the top doesn't work. Clicking on Open tickets or ...
You told me to choose the appropriate department in the chat when trying to contact you. I have ...
How do I upgrade from Silver til Gold HelpDesk 3?I installed the Silver when it came, and want to ...
HelloPlease can you tell me if I am reading the rates set by you correctly.1) Renewal of support ...
HelloMake no mistake this is no support request this is a license problem, I believe that each and ...
I tried to upgrade from HelpDesk 2 to 3, but when choosing Upgrade at $59 it stil adds $178 to the ...
I did the purchase but the download file is empty, please check and send me the file correctlyOrder ...
Hi Jerome,When a customer enters their name in the widget I get notification of who the customer is ...