The one and complete support solution for your business. Live chat, email to ticket, client management, billing and much more. HelpDesk 3 has all you need. Engage your website visitors and turn them into customers, support your customers, client management and billing in one package. Modern and easy to use support platform including access to native iOS and Android mobile apps with push notifications, chat with your customers anytime.
Make your clients happy with an easy to use support solution! HelpDesk 3 has been made to have an all in one solution including Live Chat, Support Tickets, Email to Tickets, Client Management, Billing, Client Api, FAQ, CMS and a Blog. All build into one platform for the most affordable price you can imagen. Plus free access to native iOS and Android apps with native push notifications.
Support your customer through support tickets, live chat or email to tickets. Teach your clients with the build in FAQ database and inform them via the blog system. Create unlimited pages with content, images and videos straight from the content management system. Bill customers with the smart credit system or select the membership based payment system. When we say complete we mean complete!
You can embed the live chat, support and faq area into any website you like. HelpDesk 3 is fully mobile optimised and responsive for all screen sizes. Modern and fast, easy to use for clients and operators!
Complete your support website with the included FAQ Database build into HelpDesk 3. Completely integrated in any way including: search, similar articles, suggested articles and fully search engine optimised
Your Operators will love the back end of HelpDesk 3, easy to use with tons of features. We have also included a complete user manual in the download package
But we did not stop there, our Live Chat 3 has been completely build into HelpDesk 3 including some special features like: creating a support ticket from a live chat conversation, create a client from the live chat conversation or simply charge for the service for existing clients.
HelpDesk 3 has a complete billing system integrated, charge your clients either per ticket or chat request or make the payments daily, weekly, monthly or yearly. The two most famous payment gateways are already included more to come. Accept payments via Paypal or Credit Cards, HelpDesk 3 will do the rest.
Installation in 5 minutes! Simply follow our installation manual for HelpDesk 3 or get our installation service.
Most of the features one click away, we have build Coud Desk 3 to be as easy to use as possible.
Small Screen big Screen it will fit no matter what. Fully responsive and mobile optimised that's how it should be.
Build to be as secure as possible and because it is installed on your server you are in control of everything.
Client management build in with a Client API to sync with your own user database.
Beautiful and fully responsive with more than 25 permission levels for your operators, you are in charge!
Wherever you place an embed code you will have live status of your visitors, from where they come and how long they stay.
Statistics, ratings and feedbacks everything for each operator you have set.
Advanced file and image manager, complete file system for chat and ticket attachments.
Predefined messages make answering in live chat and support tickets a breeze.
Engage and Auto engage website visitors build into HelpDesk 3 with all the options you can imagen.
Setup auto answers for the chat until you pick up the client. Let the included chat bot handle some questions.
Unlimited departments or categories client permission and credit based, for Tickets, Chat and FAQ's.
Not just statistics, beautiful and professional statistics. Export to excel, image or csv at anytime.
The name says it, black list URL's right from your operator panel.
Control everything from the operator panel without any coding knowledge, simple and easy.
New update? No problem, head to your operator panel - mainenace and with a click you run the latest version.
HelpDesk 3 logs everything, logins, purchases, online visitors, locations and you can check them all.
Receive feedbacks and ratings from your clients after each conversation.
Search across conversations, messages, users with ease.
With our Software you can add business hours, don't waste your time.
HelpDesk 3 can send you Push/Desktop notifications, Emails and/or Sms.
Fully template based and easy to adapt to your website design.
Add notes to each conversation you had with your client.
Operator and client side can use emoticons and they work on all devices.
Starr messages to easily find important information again.
Build in click to chat feature for WhatsApp.
Chat with up to 50 website visitors or clients in the build in group chat.
Password protected chat rooms with up to 50 participants.
Live conversation with your website visitors in real time.
Live Chat clients can be transferred to other operators.
Extend almost any form with custom fields.
Charge your customers with the build in billing system.
Never miss a customer with the build in contact form.
Email to Ticket conversation with ease.
Check your clients purchase code.
Embed the Live Chat, Support and FAQ area into any website no mather you run our CMS, WordPress, Joomla, Presta Shop, XT-Commerce, Typo 3 or plain HTML.
Never let your customers stranded, with the build in support platform they can contact you anytime and you can answer them easily via your administration panel.
Offer your solution in different languages, many are already included. Each of your customer can change their language in the operator panel.
Live Chat 3, HelpDesk 3, Cloud Chat 3 and Cloud Desk 3 are ready for you to be tested. Rock your keyboard...
Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!