Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 928 Status: Closed

Just a bug in the Forgot Password link

Hi, the Forgot password-link on is wrong :-)You have a ...

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ID: 923 Status: Closed

Bugs and questions for Help Desk3

We have installed HelpDesk 3 here: Https://support.motionrc.comWe have been testing for 3 hours ...

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ID: 913 Status: Closed

chat dont notify

Hii test in multiple OS (Mac and windows) multiple navigators (chrome, firefox, safari)sometimes i ...

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ID: 911 Status: Closed

Live Chat - IE Bug

Hi Jerome,Just reporting a bug. When you navigate to a page where I have the widget installed in IE ...

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ID: 786 Status: Closed

Statistics bug 3.1

Hi jerome, i upgrade to latest 3.1 version and i found bugsif i assign a operator statistics (not ...

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ID: 775 Status: Closed

Dashboard analytics

Jerome if i asign a user with a department and role analytics (not all) in dashboard images he/she ...

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ID: 773 Status: Closed

another department view contact history

hi, if i assing a operator to a department and access to leads (not leads all) he can se all ...

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ID: 724 Status: Closed

More problems after updating

Good morning ... after updating the cms the slider has disappeared from the home page ... it leaves ...

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ID: 721 Status: Closed

CMS 2.3.1

CMS 2.3.1 - problem with install.$jakdb->query(INSERT INTO .DB_PREFIX.pages VALUESmissing value for ...

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