Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 930 Status: Closed

Chat Widget on Mobile

Regarding the chat widget on mobile devices - THIS IS VERY IMPORTANT - opening a chat session in a ...

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ID: 918 Status: Closed

Feature request: improvments

Hi,can you add the possibility to:Have an option to disable the message box on Knock Knock (I want ...

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ID: 908 Status: Open

Feature Request

HI Jerome,Could you consider adding the ability to add predefined URLs in teh same way you can add ...

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ID: 871 Status: Open

Billing page

Hello there.  I think the dash board page is becomming a little to busy, would it be possible for ...

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ID: 855 Status: Closed

Live Chat 3 - Issue and missed functions.

Live Chat 3 - Issue and missed functions.1. Sound message are played on every new message only for ...

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ID: 851 Status: Open

Feature request

Hi thereI would love to see the following features in Cloud Chat 3....1) The ability to set ...

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ID: 820 Status: Closed

Support Tickets Status

HelloSo by the other resolved ticket I am taking that as if you feel it's resolved then it doesn't ...

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ID: 819 Status: Closed

Submitting a ticket

HelloYou have told me and others that we should have one question per ticket or stick to the topic, ...

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ID: 781 Status: Closed

Issue and suggestion

Hi,I want report to you some important issue with this chat software.First... I test in Firefox and ...

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