📚 Got questions? We’ve got answers — what’s new, what’s next, all in one place.
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JAKWEB.ch is the central hub for our software portfolio — offering powerful, self-hosted solutions for live support, content management, and cloud-based customer service.
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We aim to make your experience with our software as smooth and productive as possible. Depending on the product you're using, support is available through dedicated platforms tailored to each tool.
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At JAKWEB, we aim to provide reliable and timely support while maintaining a healthy work-life balance for our team. Below you’ll find our official business hours and response guidelines.