Frequently asked questions is a great source for help for all our products. On the right side bar you have also a search which will bring you faster to your answer. You cannot find the answer of your question?
Please go to our support area and open a new ticket, we are happy to help you out.
The location setup is very important in Cloud Desk 3 - Administration Panel when using multi server setup. Before you clients can register you will need to setup the database connection to your chat ...
Cloud Desk 3 comes with a wildcard subdomain option for your clients. We strongly recommend using this feature as all of your client will receive a subdomain of their choice.Some, however, do not want to use ...
From Today, Cloud Desk 3 will have the option to connect your email account with OAuth2.The setup with Google, Yahoo and Microsoft is time intensive and needs a lot of reading and doing, but you can do it now ...
How to setup a PHP IMAP connection with Google, Microsoft and Yahoo. A question we often get asked, and most of you think it is not possible because all of them have made OAuth mandatory for their ...
Web based apps run best in isolated windows, or even better in native desktop apps. We offer this paid service to our customers but if you are comfortable with console lines, run Node.js and do a few other ...
We often get asked for support about SMTP connections, sadly there is not much we can do about it. All the information you need will be provided from your email provider.With the newest release (from 15th of ...
You have the option to rename the folder where you access the administration and operator area.Important: When you rename the folder you cannot use the build in auto updater!Operator AreaTo rename the operator ...
Cloud Desk 3 is now capable of running wildcard sub domains for your clients. This is a great step forward in user usability.The signup page we provide is a sample page and most of you don't use it however we ...
With the new release of Cloud Desk 3 we have implemented a wildcard sub domain feature. That means all your customer can now have their business name in a subdomain.https://businessname.yourdomain.comTo have ...
We had a couple of customers with their web server behind a Proxy Server, therefore the call to our license server could not be established.To fix this issue you will need to modify the license file.Please ...
Release date: 05.06.2023
4 new start templates, security updates, bug fixes and more.
Release date: 06.06.2023
2 new chat start templates, bug fixes and library updates.
Release date: 01.05.2023
Rest API for mobile rewritten, improved speed and security.
Release date: 16.04.2023
Multi Server Installation Wizard, library updates, performance boost
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
