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SMS Script

Send a text message with Nexmo from your own server. All messages and contacts are saved for later use, password protected and cheap to run.

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Welcome Page with Countdown

In this tutorial we create a sleek and simple welcome page with a countdown timer based on HTML5, CSS3 and Bootstrap. Because we are using Bootstrap it is simple and we have a guarantee it works in all major ...

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Desktop Notifications

Desktop Notifications is on his way and will be available soon on all browsers. At the moment you can have desktop notifications on Chrome, Safari, Firefox and IE9I have been playing around with it for a while ...

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Live Chat Business 1.1

Live Chat Business 1.1 will be available soon. We are running the final tests and as you can see in the bottom right corner the chat is online and ready for your pre sales questions.With the update to 1.1 ...

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CMS 2.0

29.02.2016You will remember that date because it changed the way how we build and manage websites in the future.CMS 2.0We are pleased to announce the availability of CMS 2.0. The best and easiest way to build ...

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HelpDesk 1.4

It is time for another update for our complete support solution. HelpDesk 1.4 is now available via our download area or use the Auto Updater in your operator panel.We would like to thank you once again for all ...

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Live Chat Business 2.1

Live Chat Business 2.1, like to have full control even when you are offline? This release comes with a handy new feature, it will save all offline messages including IP, Country* and City*.Not just saving the ...

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CMS 2.1

Happy 4th of April! We are proud to release CMS 2.1 with a brand new template called Mosaic, CMS now offers 2 templates within the package with almost unlimited options. We have not just added a new template ...

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Live Chat Business 2.2

Live Chat Business 2.2 is now available through Auto Updater in your operator panel or in our download area for all our existing and of course new customers. This release will bring mainly bug fixes and ...

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Live Chat 2.3

We are happy to announce the new version for Live Chat Business. Version 2.3 will come with a lot of new features, some requested quite a while ago, finally all available. Up to 3 PHP GET vars to start the ...

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MyBaluni - Balloons

MyBaluni, flying balloon cards.A friend of mine got married a couple a days ago and his wife whish was to have some flying balloons on their wedding.I don't know how famous it is in other countries but in ...

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Auto ProActive

Live Chat Business and Live Chat WebSocket offers you a auto and manual proactive feature!But first what does ProActive mean: Acting in advance and contact your website visitors.Manual ProActiveNow the manual ...

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HelpDesk - Change Logos

Change images and logo is quite simple you only need to replace the graphics with your own.You will find the graphics on following locations:img/ico (all the ...

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Sounds

Since live chat business 2.0 you can change the ringing and new message sound easily via:Operator Panel - Settings - SettingsWe have included 3 ring and 3 new message tones. It is now easy to add your own ...

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Ticket Attachements

Each ticket in HelpDesk can have attachments if set so in the operator panel - settings. The client will have the possibility to upload up to three files when creating the ticket and more if necessary later ...

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Buttons - Client Chat

Live Chat has many ways to display the live chat for the client. You can also upload your own image or use a simple link and do almost anything you want with it.Slide UpThe slide up can be displayed in the ...

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Custom Variables (GET)

Since version 2.3 you can send your own variables when someone opens the chat on your website.Following variables can be sent when opening a chat: Name, Email and Message for ...

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Customer Engage (ProActive)

Since Live Chat Business 2.4 we have a new design to engage customers. Before we had a tiny popup with only text, now you can have a title, image and text and the whole message is in a modern modal window.The ...

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Chat Bot

With the new update to Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a Chat Bot.The Chat Bot will answer questions automatically as long there is no operator connected. You can setup unlimited ...

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Heartbeat - Client control

Live Chat Business does check every x seconds if the client has left or not. That is important otherwise the operator is talking to a client that does not exist anymore. It works the same way the other way ...

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Setup Live Chat Profile

In this article we will guide your through the setup of your personal profile.Please login with your operator account and go to Edit Profile. Most settings should be clear however let us explain the one that ...

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Twillo/Nexmo

Hello,Great product!  Just one issue so far.  I am trying to get the sms to send a notification to my phone when help chat is requested.  I signed up for both Twillo and Nexmo and input my info ...

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Chat history

Hello Sir jerome -I would like to show you some problem in the live chat 01- I have the same problem as this position: https://jakweb.ch/support/t/9/business-chat-button 02-the operators (super admin) her all ...

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Livechat v 1.3 doesn't work

Hi.I've tested the new chat, version 1.3, administrators chat works brilliantly, but... now isn't working functionality of the main chat. When the people try to send the messages nothing happens, the operators ...

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chat always offline

Hello Jerome,Hi checked all the options of the dashboard and read the manual but if you look at the website you will always see the chat offline.How can I turn it online?Thanks in advance

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Quick Chat Message not saved.

Hello,Error:In the live chat, the first message sent by the client does not appearto the operator, please correct this problem, is possible soon?Improvement:In online chat, it is wonderful to have the default ...

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Does not send message to the online user

Hello, good morning.I found that there is a small Bug. When the user is online and clicking the icon to send the invitation message, the message is not sent to the online user.thank youJosé Gomes

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Comments Title when off

Hi Jerome,Next idea for your future version.BLOG:I think that If comments are off in article it is not important to be shown info about the number of comments.Code for comments is in line 40 in original file ...

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Live chat doesn't work

I installed the helpdesk script on my website http://cosender.com/helpdesk/but when i tested it and started a chat with a computer, the operator get's the notification and can accept to start the chat but ...

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CMS 1.5.2 - TinyMCE

Jerome, I have big problem and I don't know what I do it.I found small bug in TinyMCE editor.My website www.bluesat.cz works on your CMS.It Is very good.TinyMCE has problem with insert this ...

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Payment gateway settings

i get the following error message when i try to edit any of the payment option I receive following error.Warning: include_once(/home/gfmintl/public_html/plugins/ecommerce/admin/template/editpayment.php): ...

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