FAQ - Ticket Attachements

Ticket Attachements

22.03.2016 2965

Each ticket in HelpDesk can have attachments if set so in the operator panel - settings. The client will have the possibility to upload up to three files when creating the ticket and more if necessary later via the dedicated upload form.

The operator has a complete file and imagemanager to attach as many images and files he wants.

The files and images are attached inside the message and not seperated as the client uploads.

attachment helpdesk ticket

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