Support Tickets - chat always offline

chat always offline

Live Chat 28.10.2015 2848 Support Status: Closed Solution: Yes fgamba

Hello Jerome,

Hi checked all the options of the dashboard and read the manual but if you look at the website you will always see the chat offline.

How can I turn it online?

Thanks in advance

Replies (1)

Jerome

Please read the style page instruction very carefully.
You have added all three stylesheet's, you only need to add one.
https://jakweb.ch/faq/a/1/button-control-business-websocket
You also selected Cross Domain, that is not necessary because your chat is installed in a subfolder and therefore you can select relative url, makes everything load much faster.
Please let me know if it worked out, you can answer on any of your created tickets.

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