Welcome to our last part of how to install Virtualmin/Webmin on Ubuntu 14.04.Should you have missed part 1 and part 2 you can read it here.In the last part we will cover how to setup your Nameserver, domain, ...
Read moreWe are proud to announce the availability of HelpDesk 1.7. The complete support solution has now the possiblity to fetch unlimited email accounts via PHP IMAP.We would like to thank you once again for all the ...
Read moreWe are happy to announce the availability of HelpDesk 1.9. We could have called it version 2.0 because we have changed over 150 files, but not yet.Chat and tickets are now sorted and searched via datatables, ...
Read moreHelpDesk 2.0 is now available in our download area. We have once again implemented all your requests and fixed a lot of bugs as well updated all libraries.Change Log Close ticket option after reply Email ...
Read moreWelcome to HelpDesk 3We are proud to announce the silver release* of HelpDesk 3, a complete support solution that will make your life much easier.Features Easy Installation Department(s) Support Tickets ...
Read moreHelpDesk 3 - GoldWe are proud to announce the availability of HelpDesk 3 - Gold. Stable and ready to rock your support world. We want to say THANK YOU for all the feedbacks and bug reports we have received in ...
Read moreFirst we want to say thank you for all the support and purchases! Without you it is not possible to continuously improve the software and add new features.We have released a new version for all our four ...
Read moreWe have just released a new version for Cloud Desk 3. We want to say thank again for all the reports we have received over the last 30 days. Without you it is not possible to continuously improve the software ...
Read moreHelpDesk 3 - Version 3.5 is finally available!It has been a very long process and it was harder then we thought. There has been so many requests and ideas for this major release, we could not resist to build ...
Read moreEnd of Year release for HelpDesk 3. Happy to announce the availalility for HelpDesk 3 - Version 3.5.9. We have great improvements and a couple of new features.Changelog Attachments are now sent in PHP IMAP ...
Read moreWith CloudDesk 3 Self Hosted we offer one of the first fully automated self-hosted SaaS live support solution on the market. The minimum requirements for CloudDesk 3 is as follow:Minimum Requirements VPS ...
Read moreRemoved in HelpDesk Version 1.9, please use PHP Imap.With HelpDesk it is possible to convert emails to tickets. With each server control panel the setup is slightly different, however within HelpDesk the setup ...
Read moreRemoved in HelpDesk Version 1.9, please use PHP Imap.Because virtualmin is a bit different to setup Email to Tickets or also called email piping we have here a step by step guide how to setup this feature in ...
Read moreSince 1.6 it is possible to fetch one or multiple emails accounts and convert them into tickets.Minimum requirements on your server to run PHP IMAP: PHP IMAP extension installed. Cronjob to run every 10 ...
Read moreHelpDesk can fetch emails from any and multiple email accounts and convert them into tickets. Depend on your settings it allows: Everyone can open/send a ticket with automatic register an account and send ...
Read moreHelpDesk 3 will need to run 3 cron jobs to have all features working correctly.All cron job files are in the folder cron and should be kept there otherwise you will need to modify the path inside the ...
Read moreWith HelpDesk 3 it is possible to fetch one or multiple emails accounts and convert them into tickets.IMPORTANT: Use a unique email address for the PHP IMAP, do not use this email address anywhere else or in ...
Read moreHelpDesk 3 has many options like sending emails via PHP Mail(), SMTP or fetch email accounts to create tickets and so on.Very important is that you do not mix or use the same email address for the same ...
Read moreWith HelpDesk 3 and Cloud Desk 3 you can use any email account to pull in support requests. The build in php imap feature will pull in the email and create a ticket and also a new user account if you whish ...
Read moreHow to setup a PHP IMAP connection with Google, Microsoft and Yahoo. A question we often get asked, and most of you think it is not possible because all of them have made OAuth mandatory for their ...
Read moreHi team,I would like to know what will the imap do for helpdesk. I would like to see the benefits of it. Can that replace pipe if used solely for the purpose of creating a ticket from it?Let me know.Regards.
Read moreI just read here: PHP IMAP that HelpDesk will be able to fetch emails, and that it is (?) released? When I try to download I get version 1.5.When will 1.6 be available for download?Thank you :-)
Read moreThe email.php now runs longer, but it is still a bug there. Parse error: syntax error, unexpected '[' in /home/installdomain/class/class.imap.php on line 134Line 134 says: $emails = [];I don't see any error ...
Read moreHi,Sometimes I receive an error about IMAP connection. Once or twice a day. How can I disable this?Following error occured when trying to connect to the mailbox , with username : No such host as ...Regards
Read moreHello,I just installed the script on one of my sites, but I can't seem to get the fetching emails with imap working. I run the cron job to ping http://www.mydomainname.com/cron.php but nothing comes in.My ...
Read morewe are having a issue with our server and sending emails down to the IP or something.i know you support the IMAP service, but would it be possible to send system emails from say a gmail account via the IMAP ...
Read moreHey,Had some feedback for improvements and a question.Questions:Since the 1.8.2 update the software is logging me out super fast and 'remember me' doesn't seem to work (yes my browser accepts cookies). Any ...
Read moreI've this error when fetching email from gmail:Following error occured when trying to connect to the mailbox , with username : Can't open mailbox {imap.gmail.com:993/imap/imap/tls/novalidate-cert}: invalid ...
Read moreHello,On the edit imap section of helpdesk, I get the following warning. please advise.Warning: imap_close(): 21 is not a valid imap resource in /home/eh/support.eh.com/class/class.imap.phpon line
Read moreHello,I was testing a flow with the new version 1.9.6 of helpdesk. Everything worked well in the sense of creating a ticket, admin and user gets confirmation emails. But, the issue is when the user/visitor ...
Read more
Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
