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Updates CMS / Live Chat

Now available in our shop and download area the latest version for CMS 1.3 and Live Chat Business 1.2. That is probably the best update for you because for future updates you don't need to download and install ...

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Ubuntu and SSH

Today we will give you a few important comand lines for your next SSH session you will need one day when you run your own server. Let's cut the text and get straight to work.Run updates for Ubuntusudo apt-get ...

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Live Chat Business 2.2

Live Chat Business 2.2 is now available through Auto Updater in your operator panel or in our download area for all our existing and of course new customers. This release will bring mainly bug fixes and ...

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Live Chat 3.0.4

Today is a great day! With the release of Live Chat 3.0.4 we also release the official Android Native App that works together with your very own Live Chat 3 installation.We have spent the last couple of Months ...

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LCPS 1.0.4

Live Chat PHP Server 1.0.4 is now available. With over 148 files changed and/or added this is the biggest update so far and you won't be disappointed.We are happy to announce the new feature: Multiple ...

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New Release / August 2019

First we want to say thank you for all reports we have received over our summer time. Without you it is not possible to continuously improve the software and add new features.We recommend to update to the ...

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New Release for CD3/CC3

We have just released a new version for Cloud Desk 3 and Cloud Chat 3. First we want to say thank you for all reports we have received over our summer time. Without you it is not possible to continuously ...

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Cloud Desk 3 - Version 1.0.6

We have just released a new version for Cloud Desk 3. We want to say thank again for all the reports we have received over the last 30 days. Without you it is not possible to continuously improve the software ...

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Cloud Desk 3 - Version 1.0.7

Happy March, we have just released a new Version for Cloud Desk 3. We want to say thank again for all the reports we have received over the last 30 days. Without you it is not possible to continuously improve ...

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HelpDesk 3 - Version 3.6

Welcome to HelpDesk 3 - Version 3.6 - New age for our Support Software4 Month in the making and a complete make over, 80% of the files have been changed, a modern design with easy to use features. But we did ...

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WebSocket - Run PHP Daemon

The best way to run the PHP Daemon is thru SSH and with a Session. That way you have total control what is going on with the PHP Daemon and you can access the session any time you want.First open a ssh tunnel ...

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What do I need to run CMS?

You need a web server to run CMS.The web server must have PHP and MySQL with one available database.If your web server is running on Apache you can use the build in URL optimizer and get a slightly better ...

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Specifications

CMS is build on PHP widely used on web servers. MySQL for storing all the necessary data and HTML5/CSS3.CMS is using a few third party products like:jQueryBootstraptinyMCE - EditorShadowboxjQuery Tags - ...

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Technical Support

Technical support period is activated starting from the day of the license purchase (when purchased in our online shop). You can ask an unlimited number of questions during the support period.Support ...

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Chat Widget and Styles

!! Expired !! Only till Version 3.8Live Chat 3 and Live Chat PHP Server has an integrated chat widget and chat style wysiwyg editor. Simply change the look and feel for your chat widgets in your operator ...

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Copyright Link

Article expired!!!After so many requests that our licenses are too expensive we changed our strategy. All our licenses are now available for a very reasonable price but will have a back link to our site and ...

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Chat Widget Options

!! Expired !! Only till Version 4.0.7For Live Chat 3 - Version 3.3 we have added a lot more options to the Live Chat Widgets.Plenty of new options for the chat widget and most importantaly more flexibility. ...

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Widget Whitelist Cross Domain

Article expired!!! Not necessary in the new versions.Placing the widget on a different domain than the one Live Chat 3 or HelpDesk 3 has been installed is called Cross Domain. When using a widget on different ...

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Subscription Packages Stripe Webhook

Article expired, for the Version 3.0 and higher please check the installation manual.With Cloud Chat 3 - Version 2.0 we have implemented subscription based packages. Therefore the client can be charged ...

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SameSite Cookie Error

The new cookie law is already set on certain browsers but don't worry our software is up to date and ready for it.However there are certain servers that are not ready for the new cookie law. Should your chat ...

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Comments Title when off

Hi Jerome,Next idea for your future version.BLOG:I think that If comments are off in article it is not important to be shown info about the number of comments.Code for comments is in line 40 in original file ...

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Session expires

Hi. I really need help. When a customer enters the chat and the operator starts the service session expires in two seconds, no time to type anything.

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IE browser problem - This session has expired

Hi,Thanks for the quick response on the previous IE problem (ID: 298). It worked!There's 1 remaining problem related to IE browsers (ver. 10, 11, etc) Whenever the dashboard people end the chat session ahead ...

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Inactivity issue

Hi,Hope you can assist.Having an issue which keep occuring no matter what browsers or configurations we try.We often get this message on the client side of the chat:System said:has probably left the ...

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Can not disconnect.

Can not disconnect user in console - no option to do so. Person chatting can not exit the chat session. When I logout of software, chat window still shows as operator online, can not go offline in console. ...

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session expires in the backend

Hello, is there a way I can extend or eliminate the session expire in the backend? The problem is: When an operator logs into de Backend and there is no one to attend it reamins open waiting for someone, but ...

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File Share "breaks" session

So when I share a file the dashbord does not send or get any responses. Also File never gets to reciepient.Any Ideas.Regards Terry

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Live Chat - IE Bug

Hi Jerome,Just reporting a bug. When you navigate to a page where I have the widget installed in IE or Edge the page loads and then it seems as though it does a refresh, ...

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Bugs and questions for Help Desk3

We have installed HelpDesk 3 here: Https://support.motionrc.comWe have been testing for 3 hours and have some possible bugs to report and we have a few questions:Bug reports There is no option to open a ...

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Chat Widget on Mobile

Regarding the chat widget on mobile devices - THIS IS VERY IMPORTANT - opening a chat session in a new tab is a VERY BAD user experience.  We worked with Zendesk last year to test new chat applications and we ...

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