A few redirects for your root directory if your server is running on apache.Your .htaccess file should start with following two lines:RewriteEngine onRewriteOptions MaxRedirects=1Now we have different rules ...
Read moreWhen running a PHP Dameon it is important that it will be run only thru CLI (ssh, command line) and never from a browser (security risk).You have two options to protect the files from accessing from a ...
Read moreIf you server is running on Apache you can use the build in optimisation for short url's. This gives you the possibilities to have shorter and cleaner URL's and a better search engine performance.To use the ...
Read moreDo you have Apache and Zlib installed on your server, then you can get the most out of CMS.First change to Apache mode in the db.php, see this FAQ article for more information.Open your .htaccess file and add ...
Read moreProtect all your folders with read, write and execute permission if you can! You should protect your _files directory best way would be if your server can handle directory with permission lower than 0777. This ...
Read moreIf you server is running on Apache you can use the build in optimisation for Apache. This gives you the possibilities to have short URL and a slightly better search engine performance.To use the build in ...
Read moreMost of our software (Cloud Chat 3, Cloud Desk 3, Live Chat 3, HelpDesk 3 and CMS) have the option to display pretty URL's. To enable pretty URL's you will need to open your include/db.php file and ...
Read moreAll our software are ready for a SSL certificate means you can run any our software on https. To do so you will need to have a working SSL certificate installed on your server and switch our software (Live ...
Read moreIn case the chat widget does not appear it could be a problem with the apache settings itself.In this case please open browser console on the site you have placed the chat widget. Should you see following ...
Read moreThe new cookie law is already set on certain browsers but don't worry our software is up to date and ready for it.However there are certain servers that are not ready for the new cookie law. Should your chat ...
Read moreWith the new release of Cloud Desk 3 we have implemented a wildcard sub domain feature. That means all your customer can now have their business name in a subdomain.https://businessname.yourdomain.comTo have ...
Read moreHi,I bought the CMS, everything is great, but when I click Edit Language an error:Warning: is_dir(): open_basedir restriction in effect. File(../lang/gr.ini/) is not within the allowed path(s): ...
Read moreHi Support,the installation hasn't gone as smothly as it seems to and I'm getting a lot of errors. My server details are below.Install Issues1. htacess is blank and I tried the code at ...
Read moreHi, I updated from HelpDesk 1.8.x to 1.9 using the auto updater. I also edited the db.php accordingly and made an htaccess file. Today I wanted to change the text on a page, and I navigated to ...
Read moreI turned Pretty URL's on but all it does is come up with errors.Not FoundThe requested URL /faq was not found on this server.Additionally, a 404 Not Found error was encountered while trying to use an ...
Read moreWhat can I put into .htaccess for redirect http -> https 1:1 with seo url?thx
Read more