Live Chat Business 1.1 will be available soon. We are running the final tests and as you can see in the bottom right corner the chat is online and ready for your pre sales questions.With the update to 1.1 ...
Read more29.02.2016You will remember that date because it changed the way how we build and manage websites in the future.CMS 2.0We are pleased to announce the availability of CMS 2.0. The best and easiest way to build ...
Read moreIt is time for another update for our complete support solution. HelpDesk 1.4 is now available via our download area or use the Auto Updater in your operator panel.We would like to thank you once again for all ...
Read moreLive Chat Business 2.1, like to have full control even when you are offline? This release comes with a handy new feature, it will save all offline messages including IP, Country* and City*.Not just saving the ...
Read moreHappy 4th of April! We are proud to release CMS 2.1 with a brand new template called Mosaic, CMS now offers 2 templates within the package with almost unlimited options. We have not just added a new template ...
Read moreHelpDesk 2.0 is now available in our download area. We have once again implemented all your requests and fixed a lot of bugs as well updated all libraries.Change Log Close ticket option after reply Email ...
Read moreIn the next couple of weeks we will introduce native apps for LCPS, Live Chat 3 and HelpDesk 3 available for IOS and Android.We have been working very hard to provide the best possible Live Chat solution for ...
Read moreLive Chat PHP Server 1.0.4 is now available. With over 148 files changed and/or added this is the biggest update so far and you won't be disappointed.We are happy to announce the new feature: Multiple ...
Read moreReady for a Freebie? We have here 4 Live Support Chat buttons each one has an online and offline status. All buttons will work in bright and dark backgrounds.All buttons will work fine with Live Chat 3, ...
Read moreFor our Irish and American Customers we have made a special deal for there special day. For everyone else that believes in that day or not here are few goodies for you too!Live Chat 3 - Halloween SpecialGet ...
Read moreChange images and logo is quite simple you only need to replace the graphics with your own.You will find the graphics on following locations:img/ico (all the ...
Read moreLive Chat has many ways to display the live chat for the client. You can also upload your own image or use a simple link and do almost anything you want with it.Slide UpThe slide up can be displayed in the ...
Read moreLive Chat Business does check every x seconds if the client has left or not. That is important otherwise the operator is talking to a client that does not exist anymore. It works the same way the other way ...
Read moreIn this article we will guide your through the setup of your personal profile.Please login with your operator account and go to Edit Profile. Most settings should be clear however let us explain the one that ...
Read moreThe new Holiday Mode included in HelpDesk 2.0 will set the chat offline no matter what. Very useful in combination with the available day and hours each operator can set in their profile.When holiday mode is ...
Read moreFrom Live Chat 3.0.3 and up we have built in a Holiday Mode. Very useful if you have a lot of chat widgets and operators set in your Live Chat 3 installation.With the Holiday Mode you have three options: ...
Read moreIn Live Chat 3 you can upload live chat buttons and slide up images easily from your operator panel - buttons. Please make sure that permissions are set correctly for the folder files and the folders ...
Read moreThe operator status is feature rich and simple to use, here is how it works.As you can see in the image above we have build in three status options for the operator it is like a traffic light in reverse order. ...
Read moreSince HelpDesk 3 - Version 3.1 a task or event calendar is available for the dashboard. Set unlimited events on the calendar for you and your operators.You cannot only create, edit, move, delete events it is ...
Read moreWith the new release of HelpDesk 3, Live Chat 3 and Cloud Chat 3 we have build in WhatsApp Chat. This gives you a whole new possibility to let your customer connect with you by WhatsApp by not knowing your ...
Read moreHello Sir jerome -I would like to show you some problem in the live chat 01- I have the same problem as this position: https://jakweb.ch/support/t/9/business-chat-button 02-the operators (super admin) her all ...
Read moreHello Jerome,Hi checked all the options of the dashboard and read the manual but if you look at the website you will always see the chat offline.How can I turn it online?Thanks in advance
Read moreI have the dashboard open in a browser tab and obviously open several others.When I go back to the dashboard tab I realize that the Online Status Button is red, ie it automatically changes my status offline ...
Read moreHello, We have installet LiveChat as a corporative support solution. Installation is done over a DirectAdmin linux server and chat button is incorpored in three different websites with two different ...
Read moreHello Jerome,we have 3 questions:1) even though i am logged in to the operator panel and activated the online button... as soon as I navigate to another tab I appear offline... even when I navigate within the ...
Read moreHow works offline page??Now we have solution throught choose category, it's OK. But for what we have the file in template 'offline.php'. Missing solution for extra file.Maybe in ACP in Offline site you can add ...
Read moreHi, I just installed Live Chat Business and I am not receiveing emails from the offline contact form. Tried using either Mail() or SMTP. If I use SMTP after a few seconds I receive the error: SMTP Error: Could ...
Read moreHi Jerome,I have come across a few items that do not seem to be functioning correctly.When I select No for - Open operator private chat in a PopUp window? you can still open in a PopUp windowWhen I select No ...
Read moreHello,I am use version 2.71 - How to work smilies and how to use ciient site?2 - When operators go to bussy or offline my site widget banner disappears after 2 seconds. Why and how to fixed?Thanks
Read moreCan not disconnect user in console - no option to do so. Person chatting can not exit the chat session. When I logout of software, chat window still shows as operator online, can not go offline in console. ...
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Release date: 30.06.2024
Select different ChatGPT models, more languages, bug fixes.
Release date: 01.07.2024
Select different ChatGPT models, bug fixes and performance.
Release date: 25.04.2024
Multiple Clients on Tickets, Upload your Logo, bug fixes.
Release date: 02.07.2024
ChatGPT models, bug fixes and performance improvements.
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Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
