Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

Create new Ticket

ID: 385 Status: Closed

Operator Email Tickets

Hello, I have bought your theme from CodeCanyon and I would need some help with somehting. When ...

Read more

ID: 383 Status: Closed

HTTPS dont work

We try to change from http to https, and the application wont respond when called to with https ...

Read more

ID: 382 Status: Closed

Chat Engage Proactive

Hello , I'm still having problems with my proactive chat : 1 - right gave functionality to invite ...

Read more

ID: 380 Status: Closed

Add new index template

Hello, ive been able to add a new link to the menu and want to make a new page template with ...

Read more

ID: 379 Status: Closed

Wildcard Proactive

I need the Chat Engage Proactive as 1 to any page of the site that the client is .For example, if I ...

Read more

ID: 378 Status: Closed

Chat Engage Proactive

Hello , I'm trying to work engage proactive, but without success. I set everything right , but the ...

Read more

ID: 374 Status: Closed

Change Menu Names

How can i change menu names (Home, support, login, register) in helpdesk?

Read more

ID: 371 Status: Closed

Fetch emails with IMAP

Hello,I just installed the script on one of my sites, but I can't seem to get the fetching emails ...

Read more

ID: 369 Status: Closed

Scheduling

Hello. I was trying to edit the schedule in Live Chat and trying to create a schedule that was ...

Read more