Hello,
I just installed the script on one of my sites, but I can't seem to get the fetching emails with imap working. I run the cron job to ping http://www.mydomainname.com/cron.php but nothing comes in.
My settings look OK for imap, but I could be missing it. For mailbox, i place the following
mail.domain.com:143/novalidate-cert
and the other information requested which is correct, but it seems that this info for mail is not taking it. I even tried mail.domain.com/imap, but nothing works.
How else can I test this so that I can see that it works. My server does have php imap enabled. I have cpanel.
Please advise on how to do this, as I'm frustrated and can't get it to work.
Many thanks.
Good morning,
Thank you for your purchase and opening a support ticket with us. To pull emails into the ticket system you will need to run email.php for and not cron.php.
The FAQ article has been updated as well: https://jakweb.ch/faq/a/128/php-imap-fetch-emails
Thank you very much.