This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.
In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.
Odd problem. The live chat and departments all work great from a PC and a Tablet. But from a moblie ...
Hi,When you upload a image to chat as a customer you can not send the image! Why is that? You can ...
I am trying to install Live chat but it is showing in the initial install page permission not set ...
we are having a issue with our server and sending emails down to the IP or something.i know you ...
I have the HelpDesk 1.8 installed, and would like to get a notificatuion via email when a customer ...
Hi,Hope you can assist.Having an issue which keep occuring no matter what browsers or ...
If customer close an open ticket by clicking the ticket button, He will automatically be routed to ...
I don't know why but live chat dosen't work at all...I mean the embeded code that I have placed in ...
After install why not have all menu same demo siteNot haveGallery Blog E-Commerce FAQ Retailers