Live Chat 14.09.2016 2385SupportStatus: ClosedSolution: Yes rjvandieperbeek
Hi,
When you upload a image to chat as a customer you can not send the image! Why is that? You can drop a file but nothing happens.
Also in backen system before you send a image you have to upload it.
So how to fix this?
Replies (7)
Jerome
Hi,
thank you for your question.
Support is only given to our customers, you will need to add your license number to your account here on our site.
Please note in our demo we do not allow uploads.
Best regards Jérôme
14.09.20160
rjvandieperbeek
I bought your script from codecanyon
14.09.20160
Jerome
That is fine, but you will need to add your purchase code to your profile here: https://jakweb.ch/edit-profile otherwise we can't grant you access.
Thank you for your understanding.
14.09.20160
Jerome
Your account has been updated with your purchase code, do not remove it from your profile or you will loose access again.
Live Chat 2.6 will be released in the next couple of days with the drag and drop upload fix that has been reported about 3 weeks ago. If you can't wait, you can download the latest package from our download area https://jakweb.ch/download/f/3/live-chat-business and replace following file: js/dropzone.js
You might have to empty your browser cache when you run some tests.
Thank you.
14.09.20160
rjvandieperbeek
Awesome!!!! I will wait for the auto updater! Really thanks man!
14.09.20160
rjvandieperbeek
And when wil 2.6 released?
14.09.20160
Jerome
Live Chat 2.6 will be released in the next couple of days.
We never release publish dates, thank you for your understanding.
Hi,
thank you for your question.
Support is only given to our customers, you will need to add your license number to your account here on our site.
Please note in our demo we do not allow uploads.
Best regards
Jérôme
I bought your script from codecanyon
That is fine, but you will need to add your purchase code to your profile here: https://jakweb.ch/edit-profile otherwise we can't grant you access.
Thank you for your understanding.
Your account has been updated with your purchase code, do not remove it from your profile or you will loose access again.
Live Chat 2.6 will be released in the next couple of days with the drag and drop upload fix that has been reported about 3 weeks ago. If you can't wait, you can download the latest package from our download area https://jakweb.ch/download/f/3/live-chat-business and replace following file: js/dropzone.js
You might have to empty your browser cache when you run some tests.
Thank you.
Awesome!!!! I will wait for the auto updater! Really thanks man!
And when wil 2.6 released?
Live Chat 2.6 will be released in the next couple of days.
We never release publish dates, thank you for your understanding.