HelpDesk 07.09.2016 1854 Support Status: Closed Solution: Yes Harut
If customer close an open ticket by clicking the ticket button, He will automatically be routed to the All Support Tickets, But I think that it is more logical to come back the the screen Open Support Tickets. Could this be chanced ?
Thank you for your ticket.
Sure, please open the file home.php and find (on line 783)
That will redirect the client back to the dashboard with the open tickets.
Ah okj, will this still in place with he updates ?
Not when we modify this file on an update.
Within the next update it won't be modified.