This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.
In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.
Followed your instructions to perform the manual update to 3.01 but the maintenance is still ...
We had a problem that the system registers new users after first ticket even after updating to ...
I create 1st client account and they are look normal. It has live chat and support ticket. But the ...
After found bug (https://jakweb.ch/support/t/595/error-on-creating-ticket-from-operator) on this ...
When I try to open a ticket in the system from user already has an account, I get the attached ...
Hello,The ticket save feature works, but there is an issue. When a customer logs to check its ...
Hi,I would like to setup projects but I am unable to do so. What I am looking is, need to create a ...
Hi Jerome,I installed Ecommerce plugin, Checked Show in Header, set up a category (access to AL) ...
Is the Standard Response in Answers / Text supposed to prompt the user after the time set?I have a ...