Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 455 Status: Closed

Helpdesk client login disable

Hi Jakweb,I love helpdesk! I would like to know if there is a way to disable client login. This ...

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ID: 452 Status: Closed

How To change the language of live chat

Hey i i am supposed to change the language of the live chat ? i use helpdesk .my backend is in ...

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ID: 451 Status: Closed

Not receiving emails from Live Chat.

I still am not receiving emails from Live Chat. When a client leaves a messsage I am not receiving ...

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ID: 450 Status: Closed

Schedule in Live Chat is gone again..I know why now

The schedule disappeared when I tried to change my user name. Please reset the schedule again in ...

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ID: 449 Status: Closed

Schedule in Live Chat is gone again.

The schedule disappeared when I tried to change my user name. Please reset the schedule again in ...

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ID: 447 Status: Closed

Schedule in Live Chat is gone again

My Live Chat schedule under my user has disappeared again and I am not getting my text alerts or ...

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ID: 446 Status: Closed

Change wording

In the chat window when a client exits out, it has Email (Optional)How do I remove the optional ...

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ID: 445 Status: Closed

java code does not work

I am using the theme Kallyas, pasted the java script code in the location indicated manually and ...

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ID: 440 Status: Closed

CMS - Sidebar Widgets

Hi Jerome,Small Bug!!Isn't possible uncheck all items in ' Sidebar Widget ' for example in Blog ...

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