Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 482 Status: Closed

How to set up Pushover?

Hi, I have HelpDesk 1.9 and try to set up Pushover. I have installed the app on iOS, have set up an ...

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ID: 479 Status: Closed

HelpDesk default to just show open tickets?

Hi, is it a way to let HelpDesk tickets dafault to only show open tickets? Now my install defaults ...

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ID: 473 Status: Closed

Imap Error

I've this error when fetching email from gmail:Following error occured when trying to connect to ...

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ID: 469 Status: Closed

Web projects email address

Hello,What's the idea or how can I use the email address on a specific project?If I try to open a ...

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ID: 468 Status: Closed

business live chat operator bad calling errors

the following error is coming up when trying to use buttons inside the operator dashboard. [Wed ...

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ID: 467 Status: Closed

Live Chat Business with HelpDesk

Hello,I've 2 licenses (1 for helpdesk and another for live chat business). I understand that the ...

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ID: 466 Status: Closed

Sign in and signup links

Hi J, Have some dificulties with CMS, For some reasons the Sign in and sign up, links has desapired ...

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ID: 461 Status: Closed

need help wordpress problem

hello friend, I need help, I can not install wordpress<?php endif; ?><?php endif; ...

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ID: 456 Status: Closed

I can not be minimized chat window

I can not be minimized chat windowhttp://i.imgur.com/Xcuf3kn.png

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