Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 736 Status: Closed

Push Notification

Hello,I can't login here: https://jakweb.ch/push/Please fix. I need push notification

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ID: 735 Status: Closed

Can I have the Operator and their picture showing right away when

Can I have the Operator and their picture saying Let us know if you have any Questions showing ...

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ID: 734 Status: Closed

WordPress User Bridge Bug

When syncing wordpress user login with Bridge plugin. When the user password in wordpress is ...

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ID: 728 Status: Closed

tamaño maximo archivos

Estoy buscando en la seccion faq del cms donde aumentar el tamaño de los archivos que se pueden ...

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ID: 725 Status: Open

Questions

Hi Jerome!How do I get the button off in responsive mode? There are two buttons (1 on the side and ...

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ID: 720 Status: Closed

UPDATE

When i press check for updates get this message: Cannot access the release file.

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ID: 715 Status: Closed

2.3.1 ADMIN

After update from 2.3 to 2.3.1 can't access admin panel always redirect to homepage!

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ID: 712 Status: Closed

Need help with installation

If it is not obvious, I am not a developer... I need help installing CMS, I cannot get the ...

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ID: 705 Status: Open

IMAP not deleting from the server

Good morning Jerome,My helpdesk is capturing emails correctly, but it is not deleting from the ...

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