Support Tickets - Need help with installation

If it is not obvious, I am not a developer... I need help installing CMS, I cannot get the installer to connect to the database. Which settings do I have wrong?

// Database connection and setup
define('DB_HOST', 'localhost'); // Database host ## Datenbank Server
define('DB_PORT', 3306); // Enter the database port for your mysql server
define('DB_USER', 'bosco'); // Database user ## Datenbank Benutzername
define('DB_PASS', '***EDITTED***'); // Database password ## Datenbank Passwort
define('DB_NAME', 'new_db'); // Database name ## Datenbank Name
define('DB_PREFIX', 'new_'); // Database prefix use (a-z) and (_), for example: cms_

// Define a unique key for your site: (https://jakweb.ch/faq/a/99/database-and-password-hash)
define('DB_PASS_HASH', '***EDITTED***');

// Define your site url, for example: www.jakweb.ch (https://jakweb.ch/faq/a/98/full-site-domain)
define('FULL_SITE_DOMAIN', 'boscotool.com');

// Define cookie path and lifetime
define('JAK_COOKIE_PATH', '/'); // Available in the whole domain
define('JAK_COOKIE_TIME', 60*60*24*30); // 30 days by default

// Apache or Not
define('JAK_USE_APACHE', 0); // Use 1 for Apache (SEO URL's) or 0 for all others

// Choose the files directory, rename it if you like different location but make sure the content is the same
define('JAK_FILES_DIRECTORY', '_files');

// Important Stuff
define('JAK_SUPERADMIN', '1'); // Not deletable and SuperADMIN User, more user separate with comma. e.g. '1,4,5,6' (userid's)
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