Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 436 Status: Closed

Error 500 after following the process to install helpdesk

Hi,i get an error 500 after following the process to install helpdesk.url : ...

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ID: 435 Status: Closed

How to make the button look like the demo?

I just purchased and need the live chat be accessible ASAP.However I cannot make it look like the ...

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ID: 433 Status: Closed

Notification of operators

Hi J,My operators are complaining that they are not notified when another operator calls in private ...

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ID: 432 Status: Closed

remove / add slider video link

Hi, J, I have tried to find out how do i reove the video link / box from home slider ( slider 3 ) i ...

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ID: 431 Status: Closed

CSS Conflict

Just an FYI...In my main css I had the following lines./* * animation helper */.animated{ ...

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ID: 430 Status: Closed

CMS 2.2.1 - Plugin Newsletter

Hi Jerome,Plugin Newsletter -> Edit Newsletter -> View in Browser not work.CMS revert 404 page

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ID: 426 Status: Closed

2.6.1 Update

Any progress on the 2.6.1 update to fix the text on the chat popup within the moblie view? I ...

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ID: 424 Status: Closed

Img is not showing CMS

Dear Support,www.vmsupport.co.in, img in admin panel and website showing missing.How i can add home ...

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ID: 423 Status: Closed

Improvement and Questions

Hey,Had some feedback for improvements and a question.Questions:Since the 1.8.2 update the software ...

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