Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 489 Status: Closed

Live Chat 3

When will live chat 3 be available, thought I would ask as I came across a support ticket for it ...

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ID: 488 Status: Closed

Google Maps

I am getting the following error using the latest version 2.70 when looking at the Google Map ...

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ID: 487 Status: Closed

Language issue

I have the follwing code embedded in my files but the live chat is not showing the german ...

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ID: 482 Status: Closed

How to set up Pushover?

Hi, I have HelpDesk 1.9 and try to set up Pushover. I have installed the app on iOS, have set up an ...

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ID: 481 Status: Closed

HelpDesk 1.9 - textareas have no editor (not visible)

Hi, I updated from HelpDesk 1.8.x to 1.9 using the auto updater. I also edited the db.php ...

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ID: 479 Status: Closed

HelpDesk default to just show open tickets?

Hi, is it a way to let HelpDesk tickets dafault to only show open tickets? Now my install defaults ...

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ID: 473 Status: Closed

Imap Error

I've this error when fetching email from gmail:Following error occured when trying to connect to ...

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ID: 472 Status: Closed

PHP Error on email.php

Parse error: syntax error, unexpected '}' in /var/www/vhosts/deskbot.io/httpdocs/email.php on line ...

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ID: 471 Status: Open

Facebook/G+/Twitter login

Hi,Any plans to implement social media registration/login?Thanks!

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