Frequently asked questions is a great source for help for all our products. On the right side bar you have also a search which will bring you faster to your answer. You cannot find the answer of your question?
Please go to our support area and open a new ticket, we are happy to help you out.
Please use the API V2 for new HD3 versions.HelpDesk 3 has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user ...
HelpDesk 3 will need to run 3 cron jobs to have all features working correctly.All cron job files are in the folder cron and should be kept there otherwise you will need to modify the path inside the ...
HelpDesk 3 needs following minium requirements. PHP 8 or higher MySQL 5.6 or higher / MariaDB 10 or higher 1 Databases (can also be shared) cUrl enabled zlib enabled (Auto Updater) SSL ...
Article expired!!! Not necessary in the new versions.Placing the widget on a different domain than the one Live Chat 3 or HelpDesk 3 has been installed is called Cross Domain. When using a widget on different ...
!! Expired !! Only till Version 4.0.7For Live Chat 3 - Version 3.3 we have added a lot more options to the Live Chat Widgets.Plenty of new options for the chat widget and most importantaly more flexibility. ...
Only applies for old Versions, prior 2022.Go to your operator panel - chat widget - select a chat widget and you will see a new input field.You can now place the button wherever you like to suit your design. ...
Article expired!!!After so many requests that our licenses are too expensive we changed our strategy. All our licenses are now available for a very reasonable price but will have a back link to our site and ...
All our software are ready for a SSL certificate means you can run any our software on https. To do so you will need to have a working SSL certificate installed on your server and switch our software (Live ...
Our native iOS and Android apps come with build in push notifications, to make it work you will need to get your free token and secret key from our Push Server. Please login with your username/email and ...
Within Live Chat 3.0.6 there is a new option for the client widget. It can now be set to live, means if an operator comes online the chat widget for the client side will come online as well on the client side ...
Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
