FAQ

LC3 - Super Operator


Adding another super operator is fairly easy!Please follow this steps to create another super operator:Login into your operator panel as a super operator.Go to User and click on New User.Add all necessary ...

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LC3 - Operator Permission Levels


Live Chat 3 has more than 15 permission levels for each operator. There is the super operator which is defined in the include/db.php file, this user has access to everything and cannot be deleted. Leads ...

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CC3 - Additional Operators


Since LCPS 1.0.4 operators can purchase additional operator accounts straight from their dashboard. As a site owner you will need to set the price for each additional operator in your administration panel ...

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Customize Cloud Chat 3


When you purchase CloudChat 3 for sure you like to make it individual to suit your business. We have made it very simple for you to change text and images within CC3.The complete dashboard text is set via one ...

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Auto ProActive - Engage Customers


HelpDesk 3, Live Chat 3, Cloud Chat 3 and Cloud Desk 3 has a very smart built in auto engage feature. You don't need to sit in front of your computer and invite your website visitors manually (you can of ...

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Chat Widget and Styles


!! Expired !! Only till Version 3.8Live Chat 3 and Live Chat PHP Server has an integrated chat widget and chat style wysiwyg editor. Simply change the look and feel for your chat widgets in your operator ...

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Native App (Android and IOS)


Native apps are here! After hard work and quite a long process the native apps are finally available.You can download the app from the Google Play and App Store for free, connecting to your very own Live Chat ...

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Technical Support


Technical support period is activated starting from the day of the license purchase (when purchased in our online shop). You can ask an unlimited number of questions during the support period.Support ...

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Maximum upload size for File- and Imagemanager


The built in file- and image manager has an upload limit of 1MB. You can change that if your server also supports more than that in the config file.You will need to modify following file: ...

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Auto Update Errors


Our build in Auto Updater gives you the possibility to update your JAKWEB Software with a click. What do you need to know about Auto Updater.Auto Updater needs to have at least: cUrl file_get_contents ...

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