FAQ - Cloud Desk 3

Location Setup - Multi Server Setup


The location setup is very important in Cloud Desk 3 - Administration Panel when using multi server setup. Before you clients can register you will need to setup the database connection to your chat ...

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Business URL with no Wildcard Subdomain


Cloud Desk 3 comes with a wildcard subdomain option for your clients. We strongly recommend using this feature as all of your client will receive a subdomain of their choice.Some, however, do not want to use ...

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SignUp Page Wildcard Sub Domain


Cloud Desk 3 is now capable of running wildcard sub domains for your clients. This is a great step forward in user usability.The signup page we provide is a sample page and most of you don't use it however we ...

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Wildcard Sub Domain


With the new release of Cloud Desk 3 we have implemented a wildcard sub domain feature. That means all your customer can now have their business name in a subdomain.https://businessname.yourdomain.comTo have ...

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Subscription / Shop for Cloud Desk 3


The build in shop for purchasing access can be found in the top right corner after register with your site. Each client can buy, extend, change or cancel any package you create at anytime.All the text can be ...

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Group Chat - 256bit Encrypted in Files and Database


With the new version for Cloud Desk 3 we have built in the long awaited Group Chat. With the group chat feature we have taken it to the next nevel and encrypt all messages with a strong 256bit encryption.The ...

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Client Settings - Translations


With the new release of Cloud Desk 3 - Version 1.0.9 above you can now setup the client standard options and translations easily via your Administration Panel.The new option can be found in your administration ...

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Location Setup / Different Countries


One license includes Cloud Desk 3, Sign Up page, Administration panel and an included support/news system. The license is licensed to you (Domain). You can run Cloud Desk 3 on your selected domain (changing ...

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Setup Live Chat 3 or HelpDesk 3 in Cloud Desk 3


Cloud Desk 3 has the option to manage isolated Live Chat 3 and HelpDesk 3 installations. This way you can offer your clients a isolated Live Chat 3 or HelpDesk 3 area for their own.Fresh InstallationHow it ...

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Secure File Upload with Cloud Desk 3


Cloud Desk 3 has a complete file sharing feature built in.Now that is great YEAHHHHH, but also a big security risk if used wrong. Therefore we really suggest to use a folder outside the web root which is not ...

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