FAQ - Cloud Chat 3

Cloud Chat 3 - SignUp Form


With the release of Cloud Chat 3 - Version 2.5 we have build in the new sign up form. The landing and signup form is located in your root directory and it is called index.html.You can of course implement the ...

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Cloud Chat 3 - Shop / Subscriptions


With the new release of Cloud Chat 3, we have made an independent shop page for your customers.The shop page will give your customers the option to see their purchases, buy new packages, cancel subscriptions, ...

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Group Chat - 256bit Encrypted


With the new version for Cloud Chat 3 we have built in the long awaited Group Chat. With the group chat feature we have taken it to the next nevel and encrypt all messages with a strong 256bit encryption.The ...

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2checkout - IPN settings


With the release of Cloud Chat 3 - Version 2.4 we have integrated 2checkout as a new payment gateway. This has been requested many times from our customers where Stripe and Paypal is not available or not a ...

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CloudChat 3 - Old SignUp Form


We get asked a lot how to put the signup form on a different page or your own website. That is fairly easy and you will need following code and one javascript file on your page.<h2 ...

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Paypal IPN


When using Paypal as a payment gateway please make sure you activate IPN in your Paypal account.What IPN is and how to activate can be found on the Paypal Website: Paypal IPN.

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Setup LiveChat 3 or HelpDesk 3 within CloudChat 3


With the new update of CloudChat 3 we have build in a easy way to manage isolated LiveChat 3 and HelpDesk 3 installations. Now manage everything from your CloudChat 3 - Administration panel.Fresh ...

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Sign Up does not work


Cloud Chat 3 has many features one of them is to have different locations. Important here is the ID of the location it should the same in your sign up form.First make sure you have set the location correctly ...

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Payment packages not shown


In Cloud Chat 3 you have the option to create unlimited payment packages for your clients. We received a lot of questions why they are not showing, here are the possible causes: You are logged in as a super ...

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Location Setup


The location setup is very important in Cloud Chat 3 - Administration. Before you clients can register you will need to setup the database connection to your chat server.Please login into your administration ...

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