With the latest release of all our software (LC3, HD3, CD3 and CC3) we introduces an innovative feature that allows you to translate any text in your live chat conversation with a single click. Thanks to ...
With the latest version of HelpDesk 3 - Version 4.1 and higher, ChatGPT can answer to support tickets when they are created. This way the customer might get a hint where to find a solution.The activation ...
All our products have ChatGPT integrated. The chatbot can answer automatically in the live support chat, and support tickets can be answered from the ChatGPT as well.The setup is straight forward and very ...
From Today, Cloud Desk 3 will have the option to connect your email account with OAuth2.The setup with Google, Yahoo and Microsoft is time intensive and needs a lot of reading and doing, but you can do it now ...
How to setup a PHP IMAP connection with Google, Microsoft and Yahoo. A question we often get asked, and most of you think it is not possible because all of them have made OAuth mandatory for their ...
Web based apps run best in isolated windows, or even better in native desktop apps. We offer this paid service to our customers but if you are comfortable with console lines, run Node.js and do a few other ...
We often get asked for support about SMTP connections, sadly there is not much we can do about it. All the information you need will be provided from your email provider.With the newest release (from 15th of ...
You have the option to rename the folder where you access the administration and operator area.Important: When you rename the folder you cannot use the build in auto updater!Operator AreaTo rename the operator ...
We had a couple of customers with their web server behind a Proxy Server, therefore the call to our license server could not be established.To fix this issue you will need to modify the license file.Please ...
From time to time we receive a support ticket where customer cannot activate their license, it says:LICENSE SERVER IS UNAVAILABLE AT THE MOMENT, PLEASE TRY AGAINNow the message is a bit unclear because it ...
Release date: 16.09.2023
Language translation on the fly, performance improvements.
Release date: 29.09.2023
ChatGPT, live translation, new templates and bug fixes.
Release date: 13.09.2023
Live Translations for the live chat and support tickets.
Release date: 09.10.2023
ChatGPT, language translation, more statistics, bug fixes and more.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
