Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 287 Status: Closed

custom buttons appear not on the site

custom buttons appear not on the site ! I went up the buttons in PNG with yourname_on name and ...

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ID: 285 Status: Closed

Chat locked

Hello! My chat worked well however now stopped it is always the same and not the more the option of ...

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ID: 284 Status: Closed

Spanish Language

Hi there I was trying to change Language in the settings section but Spanish Language is not ...

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ID: 283 Status: Closed

installation

Hello! the last step when I put my information to create the administrator takes for a page 404 has ...

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ID: 282 Status: Closed

New form integration

Hi, I have tried to find out how do i integrate a new form into a buton as a link? i have created ...

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ID: 281 Status: Closed

SMTP Error: Could not connect to SMTP host

Hi, I just installed Live Chat Business and I am not receiveing emails from the offline contact ...

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ID: 278 Status: Closed

Create ticket with Office 365 email

Hello,We have installed helpdesk on our subdomain and need to be able to create a ticket when an ...

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ID: 269 Status: Closed

how to add item in the top horizontal menu

Hellocould you tell me how to add item in the top horizontal menu ?I have after installing CMS this ...

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ID: 266 Status: Closed

Hi! I have a couple of questions.

Opererators can not see chat history like admin do. Is this done on purpose? or is my functionality ...

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