We are pleased to announce the new service Motosha. The short name for moments to share is now available for everyone.Share your best moments with your friends and the rest of the world. Great pictures need to ...
Read moreWe are proud to release Live Chat PHP Server 1.0.2, great improvements in design, speed and usuability.The client administration panel has received the new features you have requested. It will now show the ...
Read moreLive Chat 3.0.2 is now available from our Download Area or via Auto Updater. We have build in more ways how you can display the client chat, black list certain URL's (when client is not chatting) and improved ...
Read moreWe are behind a little bit on our schedule but the wait was worth it, we promise. Now available the greates and latest Live Chat 3 - Version 3.1.Change log Widget packages are here New JAKWEB package ...
Read moreDo you want to expand your online business? Then the best thing you can do is to add live support chat. This is a features that can bring in front lots of untapped potential for your website. Plus, there are ...
Read moreHello dear Jakweb users, today we want to ask you for your opinion! What features would you like for our software products? Do you need more Wordpress support? Are ...
Read moreHappy Day for all WordPress Users, we have just released a new plugin for HelpDesk 3 and WordPress. The plugin has been rebuild completely and many new features have been added: User Synchronisation ...
Read moreHappy Day Number Two for all WordPress Users, we have just released a new plugin for Live Chat 3 and WordPress. The plugin has been rebuild completely and many new features have been added: User ...
Read moreWith CloudDesk 3 Self Hosted we offer one of the first fully automated self-hosted SaaS live support solution on the market. The minimum requirements for CloudDesk 3 is as follow:Minimum Requirements VPS ...
Read moreWith CloudChat 3 we offer one of the first fully automated self-hosted live chat solution on the market. The minimum requirements for CloudChat 3 is as follow:Minimum Requirements VPS Server 1 GB Ram ...
Read moreLive Chat 3 has been designed that it can be used with Cloud Chat 3When you use Advanced installation and a customer of you signs up for access you will receive an email with instructions how to setup the ...
Read moreHelpDesk 3 has been designed that it can be used with Cloud Chat 3.When you use Advanced installation and a customer of you signs up for access you will receive an email with instructions how to setup the ...
Read moreArticle expired, for the Version 3.0 and higher please check the installation manual.With Cloud Chat 3 - Version 2.0 we have implemented subscription based packages. Therefore the client can be charged ...
Read moreWe often get contacted if we have integrated our professional Solutions with Social Platforms. The short answer is no and there is a good reason.Our software has been developed to provide professional support ...
Read moreWe have made a short video how to edit the front end content with the build in Content Management System (CMS).After a fresh installation the system has created two users, one super operator and one client ...
Read moreI installed the system in http://support.goldcoffee.pt, activated the self proactive to my website at http://dxn.pt, but when someone is online does not indicate anything (not appear in the system).I will have ...
Read moreHi,I tested CMS on XAMPP, localhost.I found strange behavior CMS.1. General Settings > UsersI have only one Super User, call him 'Admin'. In users table I have only this user. When I want click to ...
Read moreHi Jerome,General settings > UsersWhen I use searching, after click to 'search', Is changed title in section from Users - Manage Users on your CMS to Site - Manage Users on your CMS
Read moreHello JAK.I have the Live Chat Bisiness installed on my site.Everything seems to be working but my side menu only has Settings and it only lists the Users option.Am I missing something?Thanks in advance.Frank
Read moreHello Jerome,we have 3 questions:1) even though i am logged in to the operator panel and activated the online button... as soon as I navigate to another tab I appear offline... even when I navigate within the ...
Read moreHi, I updated from HelpDesk 1.8.x to 1.9 using the auto updater. I also edited the db.php accordingly and made an htaccess file. Today I wanted to change the text on a page, and I navigated to ...
Read moreWhat does the bubble icon mean in the Users Online block? Does it mean that a customer that is on line wants to talk or that they are talking?Thanks!Teresa
Read moreHello,The comment on ligne 36 about adding SuperADMIN user is not clear to me : more user separate with comma. e.g. '1,4,5,6' (userid's). Do I have replace numbers with users's id ?Why would this should be ...
Read moreWe had a problem that the system registers new users after first ticket even after updating to version 1.9 in which you mentioned that this issue has been reolvedOn create ticket , user get the following error ...
Read moreHello, we`re trying to connect from another father application where this Helpdesk and Chat give support, but we want to use the same users that we already have in the other system. Is there a way to share ...
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Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 25.04.2024
Multiple Clients on Tickets, Upload your Logo, bug fixes.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
