22.04.2019 3090
Our build in Auto Updater gives you the possibility to update your JAKWEB Software with a click. What do you need to know about Auto Updater.
Auto Updater needs to have at least:
installed and activated on your server. Newer versions like Live Chat 3, Cloud Chat 3, HelpDesk 3 and Cloud Desk 3 can also pull the file via cUrl.
Should an update not print out a success message you can try to login via FTP and delete inside the updates directory all zip files. The updates directory can be found in the files or _files folder.
After deleting all zip files inside that directory (they are auto removed when updated is successful) you can try again to update your installation. Should you still have a problem, please contact as immediately.
Other errros that means you don't have file_get_contents or zip library installed are:
In that case make sure your server supports what it needs to have and permissions are set correctly.