FAQ

PHP IMAP Fetch Emails


Since 1.6 it is possible to fetch one or multiple emails accounts and convert them into tickets.Minimum requirements on your server to run PHP IMAP: PHP IMAP extension installed. Cronjob to run every 10 ...

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Plugin retailer


The plugin retailer will add a shop or retail locator.A demo can be found here: Retailer Demo.

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Plugin openurl_blank


The plugin openurl_blank will add a tiny javascript code to open all external URL's in a new page/tab. That is better for SEO and easier for the administrator.The javascript code is as ...

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Customer Engage (ProActive)


Since Live Chat Business 2.4 we have a new design to engage customers. Before we had a tiny popup with only text, now you can have a title, image and text and the whole message is in a modern modal window.The ...

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URL Mapping


With the new release of CMS 2.2 we have included a new plugin called: URL MappingOne of our customers suggested this tool to redirect a changed url within the CMS the professional way.This plugin will simply ...

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Lightbox / Modal


CMS has a built in lightbox feature, that means you can open images, content or videos in a modal window.Simple use following class on your link tag.class=lightboxYour link tag would look like this.<a ...

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Available Days/Hours


We have received many requests to improve the available days/hours section in Live Chat Business. Since version 2.3 we have completely redesigned the time table.New TimetableEach operator can now choose which ...

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Custom Variables (GET)


Since version 2.3 you can send your own variables when someone opens the chat on your website.Following variables can be sent when opening a chat: Name, Email and Message for ...

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Chat Style


Since version 2.3 you can choose between two chat styles.BubblesClassicNot only two styles you have also a complete style manager with live preview for both styles. You can now switch between styles, colors ...

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Buttons - Client Chat


Live Chat has many ways to display the live chat for the client. You can also upload your own image or use a simple link and do almost anything you want with it.Slide UpThe slide up can be displayed in the ...

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