Frequently asked questions is a great source for help for all our products. On the right side bar you have also a search which will bring you faster to your answer. You cannot find the answer of your question?
Please go to our support area and open a new ticket, we are happy to help you out.
Since 1.6 it is possible to fetch one or multiple emails accounts and convert them into tickets.Minimum requirements on your server to run PHP IMAP: PHP IMAP extension installed. Cronjob to run every 10 ...
The plugin retailer will add a shop or retail locator.A demo can be found here: Retailer Demo.
The plugin openurl_blank will add a tiny javascript code to open all external URL's in a new page/tab. That is better for SEO and easier for the administrator.The javascript code is as ...
Since Live Chat Business 2.4 we have a new design to engage customers. Before we had a tiny popup with only text, now you can have a title, image and text and the whole message is in a modern modal window.The ...
With the new release of CMS 2.2 we have included a new plugin called: URL MappingOne of our customers suggested this tool to redirect a changed url within the CMS the professional way.This plugin will simply ...
CMS has a built in lightbox feature, that means you can open images, content or videos in a modal window.Simple use following class on your link tag.class=lightboxYour link tag would look like this.<a ...
We have received many requests to improve the available days/hours section in Live Chat Business. Since version 2.3 we have completely redesigned the time table.New TimetableEach operator can now choose which ...
Since version 2.3 you can send your own variables when someone opens the chat on your website.Following variables can be sent when opening a chat: Name, Email and Message for ...
Since version 2.3 you can choose between two chat styles.BubblesClassicNot only two styles you have also a complete style manager with live preview for both styles. You can now switch between styles, colors ...
Live Chat has many ways to display the live chat for the client. You can also upload your own image or use a simple link and do almost anything you want with it.Slide UpThe slide up can be displayed in the ...