29.02.2016You will remember that date because it changed the way how we build and manage websites in the future.CMS 2.0We are pleased to announce the availability of CMS 2.0. The best and easiest way to build ...
Read moreHappy Day for all WordPress Users, we have just released a new plugin for HelpDesk 3 and WordPress. The plugin has been rebuild completely and many new features have been added: User Synchronisation ...
Read moreHappy Day Number Two for all WordPress Users, we have just released a new plugin for Live Chat 3 and WordPress. The plugin has been rebuild completely and many new features have been added: User ...
Read moreIt is very easy to create your own plugin, with a little bit knowledge of PHP, MySQL and HTML/CSS it is fairly easy to create your own plugin!Let's have a look into the very simple plugin Open external URL in ...
Read moreShould you get a blank page after uploading all files to your server and calling the installation wizard, something went obviously wrong but php error output is disabled by your host.Please refer to your ...
Read moreSince 1.6 it is possible to fetch one or multiple emails accounts and convert them into tickets.Minimum requirements on your server to run PHP IMAP: PHP IMAP extension installed. Cronjob to run every 10 ...
Read moreWith the latest release of Live Chat, Live Chat PHP Server and HelpDesk we have integrated push notifications via Pushover. Pushover has like us a very fair pricing policy, they want 5 USD one time fee and ...
Read moreWith HelpDesk 3 it is possible to fetch one or multiple emails accounts and convert them into tickets.IMPORTANT: Use a unique email address for the PHP IMAP, do not use this email address anywhere else or in ...
Read moreHi,I have two tickets in helpdesk that are blank. However, viewing the actual email that contained the info from the ticket (I checked from the email I use for pipe), it is visible when I view the ...
Read moreHi team,I have one of the strangest bug I come accross your software. Before I tell you the issue, I just want to let you know that HelpDesk is a great support ticket system, very intuitive and practical at ...
Read moreHi Support,the installation hasn't gone as smothly as it seems to and I'm getting a lot of errors. My server details are below.Install Issues1. htacess is blank and I tried the code at ...
Read moreHello Jakweb team,In regards to helpdesk. I seem to manage it for the bugs I encountered, when I upgraded from old 1.5 version to 1.9.6. My issues began 3 days ago, but I think I have it covered now.Here are ...
Read moreHello, I tried adding the live chat widget code into wordpress footer cutom html widget, but it doesn't show, I used the same code into a blank html page (not in wordpress) and the chat appears fine. So, ...
Read moreWe have installed HelpDesk 3 here: Https://support.motionrc.comWe have been testing for 3 hours and have some possible bugs to report and we have a few questions:Bug reports There is no option to open a ...
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