FAQ - HelpDesk - Minimum Requirements

HelpDesk - Minimum Requirements

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You will need a quality hosting enviroment with following requirements.

The web server must have PHP and MySQL with one available database.

Minimum requirements for your web server:

Minimum PHP 5.3
Minimum MySQL 5.0.7
GD Library
MySQL Database (can be shared)
MySQLi Support

Optional for better performance or more options:

Curl enabled (for Client Api)
Cron Jobs (for ticket reminder and closing)

mysql php requirements

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Live Chat 3 / Version 5.1.1

Release date: 16.09.2023

Language translation on the fly, performance improvements.

Cloud Chat 3 / Version 3.1.3

Release date: 06.06.2023

2 new chat start templates, bug fixes and library updates.

HelpDesk 3 / Version 4.1.1

Release date: 13.09.2023

Live Translations for the live chat and support tickets.

Cloud Desk 3 / Version 2.1.3

Release date: 09.08.2023

cName support, bug fixes and security updates.

We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!

Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.