FAQ - 2-Factor Authentication

2-Factor Authentication

18.10.2023 395

In HelpDesk 3 - Version 4.2, we have incorporated an easy-to-use and highly secure 2-factor authentication feature. Simply navigate to your operator panel, select 'settings', and activate this new feature. Please ensure your email settings are functioning properly before enabling 2-Factor Authentication, as failure to do so may result in an inability to log in.

New Login Template

new login template

2-Factor Authentication

2-factor authentication

This feature is also available for the client side; activation can be done for either the operator, the client, or both parties.