FAQ - Wildcard Sub Domain

Wildcard Sub Domain

29.11.2021 2407

With the new release of Cloud Desk 3 we have implemented a wildcard sub domain feature. That means all your customer can now have their business name in a subdomain.

https://businessname.yourdomain.com

To have this feature available you will need following:

• DNS Access
• Necessary to add .htaccess or modify the Nginx config file
• Wildcard SSL Certifcate for your domain
• Install the support server on the main domain (NO SUB DOMAIN / NO SUB FOLDER)

With this set you can start configure the software first. Please open your include/db.php file and find:

define('JAK_WILDCARD_SUBDOMAIN', 0);

replace with:

define('JAK_WILDCARD_SUBDOMAIN', 1);

Go to your administration panel and change to wildcard on the location setup you have changed. Administration Panel - Location - Edit Location

That's already it for the Software side.

Virtualmin - Ubuntu 18 and higher

We can only provide limited support on server configurations but an example how to do it on a Ubuntu System with Virtualmin installed.

Connect with your SSH user to your server and install following package.

sudo apt install python3-certbot-apache

After the package has been installed login to your Virtualmin Console and create your domain if not already. After the domain has been created go to: Server Configuration -> Website Options. Make sure you are doing this for the correct domain.

The final step is to request the SSL Wildcard Certificate from Let's Encrypt. Go to Server Configration -> SSL Certificate. Browse to the last tab and select the wildcard certifcate.

That's it, you should now have the wildcard sub domains working.

dns htaccess virtualmin ubuntu subdomain wildcard

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