Payment packages not shown
In Cloud Chat 3 you have the option to create unlimited payment packages for your clients. We received a lot of questions why they are not showing, here are the possible causes:
- You are logged in as a super operator (most of the time the one you have installed the chat server).
- The payment package is not active. Go to your administration panel and activate the package.
- No payment gateway has been set. Go to your administration panel and set at least one payment gateway. (Stripe and/or Paypal).
- The location id does not match in your include/db.php file. Please make sure the live chat server has the correct location id set (see code below).
// Location ID as defined in your MAIN Database
Login with a normal client account and you should see the payment packages displayed and ready on your dashboard.