FAQ - WordPress, Prestashop, Joomla and Co.

WordPress, Prestashop, Joomla and Co.

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Does Live Chat 3, Live Chat Business and HelpDesk work with WordPress, Joomla, Prestashop or any other software that creates a website or shop?

Yes, Live Chat 3, Business and HelpDesk will work with any website you have created with any software you use. A few important rules that needs to be followed.

  • Copy the provided code into the right location (embed code before the closing body tag, usually footer.php file)
  • Make sure the code you paste does not get changed from any cache or file optimisation system
  • Use the correct embed code for Live Chat 3, HelpDesk 3, Cloud Chat 3, Live Chat Business or for HelpDesk use the correct options when creating the button code.