JAKWEB Live Support Chat, HelpDesk and Cloud Chat

FAQ - Change Text/Layout in HelpDesk

Change Text/Layout in HelpDesk

27.01.2016 4278

HelpDesk has a build in content management system, it allows you to change the text and layout via operator console, your web browser.

Please login into your operator panel and go to Settings - Front Text. Choose one of the section you like to edit and save.

helpdesk editor cms

You can also use different variables to personlize each page for your clients. Following placeholders are available:

You can use following vars inside the text: {url}, {title}, {email}, {ticket}, {subject}, {ticketurl}, {cname}, {cemail}, {cpassword}, {reset}

Following meanings for short variables:

  • cname = client name
  • cemail = client email
  • cpassword = client password (not always possible because the system stores the data encrypted)

This will replace the placeholder with the appropriate text when available.

editor cms text layout helpdesk
HelpDesk Cron Job Email to Ticket / Pipe
logo

We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!

Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.

Services
About Us
Some Extra

JAKWEB © 2025 All rights reserved.