FAQ - HelpDesk Cron Job

HelpDesk Cron Job

09.12.2015 4690

HelpDesk can send ticket reminders and also it can close tickets to use this you need to setup a cronjob and point to the cron.php file.

Setup a cron job is easy and can be done through your control panel on your web server.

We suggest to run the cron job once every 2 hours, that should be enough.

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