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Live Chat Business 1.4

We are happy to announce the release of Live Chat Business 1.4, great new features and many things have been improved.Button WizardYou can forward clients to certain pages now. The brand new button wizard will ...

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Live Chat Business 1.5

We are happy to announce the release of Live Chat Business 1.5, the first live chat that is PHP 7 ready.Improved operator login design, change between fast and slow ping, block IP and a new permission role for ...

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HelpDesk 1.4

It is time for another update for our complete support solution. HelpDesk 1.4 is now available via our download area or use the Auto Updater in your operator panel.We would like to thank you once again for all ...

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Live Chat 2.3

We are happy to announce the new version for Live Chat Business. Version 2.3 will come with a lot of new features, some requested quite a while ago, finally all available. Up to 3 PHP GET vars to start the ...

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Live Chat 2.4

Live Chat Business 2.4 is now available. This release has one major improvement plus many bug fixes specially in Internet Explorer and Edge. The new Engage (ProActive) design for the client side is now modern, ...

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Useful PHP Functions

Today we will share some really useful PHP functions that will make your life easier and faster when creating new code.PHP functions are great to reduce and simplify your code. As soon you use a code more then ...

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HelpDesk 1.9

We are happy to announce the availability of HelpDesk 1.9. We could have called it version 2.0 because we have changed over 150 files, but not yet.Chat and tickets are now sorted and searched via datatables, ...

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Live Chat 3.0.3

Get you hands on one of the biggest release yet. We have included all the features you have requested plus much much more!We have included a public or password protected group chat in Live Chat 3 with up to 50 ...

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HelpDesk 3 / Version 3.3

We are proud to announce the new version for HelpDesk 3. It is now available and ready to rock. Lot's of things have been changed, more than 100 files to be precise.We are proud to present the new installation ...

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Live Chat 3 - Version 3.7

We are very happy to announce the new release of LiveChat 3. Many new features and a lot of improvements have been build in into LiveChat 3 - Version 3.7!Brand new Installation Wizard We have also added ...

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Automatically Redirect Client

Since Live Chat Business 1.4 you can redirect a client to a certain URL when chatting. To redirect a client you need to add the url in the field marked below.Should you add the url into the textarea (the same ...

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URL Mapping

With the new release of CMS 2.2 we have included a new plugin called: URL MappingOne of our customers suggested this tool to redirect a changed url within the CMS the professional way.This plugin will simply ...

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HelpDesk - Web Project Redirect

Since HelpDesk 1.9 you can also forward the customer to another web project with GET instead of POST. That way you can create buttons the user can click to change the web project.Example with Mod ...

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Rewrite or Pretty URL's

Most of our software (Cloud Chat 3, Cloud Desk 3, Live Chat 3, HelpDesk 3 and CMS) have the option to display pretty URL's. To enable pretty URL's you will need to open your include/db.php file and ...

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SameSite Cookie Error

The new cookie law is already set on certain browsers but don't worry our software is up to date and ready for it.However there are certain servers that are not ready for the new cookie law. Should your chat ...

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Help Button / Link

HelloCould you let me know which file is include the help redirect link into admin area menu neav bar as i would like to change the redirection link from www.jakweb.com to my personal one.thanks

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2 different login pages

Hello,I'm integrating your script (great script BTW) In my script I have a support activation script through the API. The ones that activate the script I would like to redirect (by button and link in the ...

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Hi! I have a couple of questions.

is there anyway to avoid operators from being logged out when idle?? also anyway we can change this Redirect to Contact Form (if busy or no answer) to 60 minutes?

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Buttons

Hi I have created my buttons but when I run a page to check the status I seem to get the default icons that came with Live Chat. When I upload my buttons through the dashboard they get placed in ...

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Bugs

Hi Jerome,I have come across a few items that do not seem to be functioning correctly.When I select No for - Open operator private chat in a PopUp window? you can still open in a PopUp windowWhen I select No ...

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Improvement and Questions

Hey,Had some feedback for improvements and a question.Questions:Since the 1.8.2 update the software is logging me out super fast and 'remember me' doesn't seem to work (yes my browser accepts cookies). Any ...

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Directory/URL path bugs on login and home pages

Hello,Prior to give you the bug description, please note DIRECTORY and URL paths that may help to understand what goes wrong. The script is located in a folder that I self named cms1, and was installed through ...

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Proactive and Contact form

I followed instructions found in various FAQs regarding ProActive. It is not triggering on pages.Also the contact form, Is this redirecting to a page with a contact form or an internal form. I set to redirect ...

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Helpdesk Live chat Knob keeps loading after page refresh or redirect.

Hi Guys, I have installed sucessfully the live chat, and everything works fine. But once the page is getting refresed i am getting an error of too many http redirects any clue how i can solve this issue? 

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2.3.1 ADMIN

After update from 2.3 to 2.3.1 can't access admin panel always redirect to homepage!

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