After selling a dozen licenses with our new license strategy we had to change it slightly, means you get more now.We have now included 30 days support through our support tickets. In 99% of the support ...
Read moreWelcome to our last part of how to install Virtualmin/Webmin on Ubuntu 14.04.Should you have missed part 1 and part 2 you can read it here.In the last part we will cover how to setup your Nameserver, domain, ...
Read moreLive Chat Business 1.1 will be available soon. We are running the final tests and as you can see in the bottom right corner the chat is online and ready for your pre sales questions.With the update to 1.1 ...
Read moreLive Chat for your website is a must if you like to offer first class support or answer pre sales questions. All online shop owners know that customers don't read or even watching videos is sometimes too much ...
Read moreEnvato was a great platform for templates, scripts and other great stuff from authors around the world. Sadly it has been changed to a place where the Author (Seller) is worth nothing.Neverless we have been a ...
Read moreThe best release since we launched Live Chat Business has arrived. Version 2.0 is now available in our download area for license holder or in our shop for new customers.Change logAdded auto answer ...
Read moreAre you ready to build hybrid apps for IOS and Android the quick way?A couple of weeks ago we discovered Framework7 and after a couple of days we asked us why did we not discover that earlier? Indeed ...
Read moreMyBaluni, flying balloon cards.A friend of mine got married a couple a days ago and his wife whish was to have some flying balloons on their wedding.I don't know how famous it is in other countries but in ...
Read moreWe are proud to announce the availability of Live Chat PHP. We have received so many requests about a hosted solution that we have worked hard the whole summer to provide one men companies with the perfect ...
Read moreIntroductory price has ended on the 01.12.2016We are happy to announce the official release of Live Chat PHP Server. Start your own business with offering a professional self-hosted live chat solution to your ...
Read moreI'm sure you like the SMS service integrated into Live Chat 3, Cloud Chat 3 and HelpDesk 3, however to use it you need an account with Twilio, Plivo or Nexmo.After sign up with Twilio or Nexmo you will get an ...
Read morePlease note this is a guide for our old product Live Chat. Check the correct FAQ category for each product for further help. Also there is a complete user manual and installation video included in the download ...
Read moreHelpDesk can send ticket reminders and also it can close tickets to use this you need to setup a cronjob and point to the cron.php file.Setup a cron job is easy and can be done through your control panel on ...
Read moreWe have received many requests to improve the available days/hours section in Live Chat Business. Since version 2.3 we have completely redesigned the time table.New TimetableEach operator can now choose which ...
Read moreWith the latest release of Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a wildcard engage / proactive feature.The system can now listen on a wildcard url. For example you want to fire the engage ...
Read moreIn this article we will guide your through the setup of your personal profile.Please login with your operator account and go to Edit Profile. Most settings should be clear however let us explain the one that ...
Read moreCloud Chat 3 has been build and designed for mobile devices, therefore you don't need a native application as it works perfect without.However native mobile apps for iOS and Android are now available, read ...
Read moreWith the latest release of Live Chat, Live Chat PHP Server and HelpDesk we have integrated push notifications via Pushover. Pushover has like us a very fair pricing policy, they want 5 USD one time fee and ...
Read moreThe new Holiday Mode included in HelpDesk 2.0 will set the chat offline no matter what. Very useful in combination with the available day and hours each operator can set in their profile.When holiday mode is ...
Read moreTechnical support period is activated starting from the day of the license purchase (when purchased in our online shop). You can ask an unlimited number of questions during the support period.Support ...
Read moreHello,Great product! Just one issue so far. I am trying to get the sms to send a notification to my phone when help chat is requested. I signed up for both Twillo and Nexmo and input my info ...
Read moreHi Jerome,I have other questions.BlogIn the blog I do not want to use the time display in your format e.g. '5 days ago' but I want to show the normal date and time '21.11.2015 - 20:04'. How do ...
Read moreHi Jerome,I need help from you. I don't know where I'm wrong I prepared switch in Blog settings for displaying time in format ' 2 days ago' or ' date - time'.But now I have problem. In 'class.jakbase.php' is ...
Read moreOn the settings operator/index.php?p=settings there is an option that shows Close ticket after (day(s)). But, it doesn't close the tickets. I place 7 days, and the ticket is active after ...
Read morehello,I received this mail from server's antivirus:PATH: /home*/*/public_html/ /var/www/html/ /usr/local/apache/htdocs/RANGE: 1 daysTOTAL FILES: 4508TOTAL HITS: 2TOTAL CLEANED: 0FILE HIT ...
Read moreHello. I was trying to edit the schedule in Live Chat and trying to create a schedule that was always available but somehow clicked off all days/hours and now I cannot see a schedule at all..
Read moreHello Jakweb team,In regards to helpdesk. I seem to manage it for the bugs I encountered, when I upgraded from old 1.5 version to 1.9.6. My issues began 3 days ago, but I think I have it covered now.Here are ...
Read moreHello,On desktop computers the livechat works perfect, the icons are perfectly set on the left side of the screen at the bottom and works fine,However on the mobile view the icon is not the same as the desktop ...
Read moreHello,Please note that the followings were done on a remote server ; with domain name that I only use to test scripts installation :I created a website (subdomain) and a database from control panelI removed ...
Read moreIf it is not obvious, I am not a developer... I need help installing CMS, I cannot get the installer to connect to the database. Which settings do I have wrong?// Database connection and setupdefine('DB_HOST', ...
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