Frequently asked questions is a great source for help for all our products. On the right side bar you have also a search which will bring you faster to your answer. You cannot find the answer of your question?
Please go to our support area and open a new ticket, we are happy to help you out.
With the release of Cloud Chat 3 - Version 2.4 we have integrated 2checkout as a new payment gateway. This has been requested many times from our customers where Stripe and Paypal is not available or not a ...
Only applies for old Versions, prior 2022.With the latest release of our Live Support Software solutions we have improved the (Auto) Engage feature quite a bit.You will now be able to set the position of the ...
We get asked a lot how to put the signup form on a different page or your own website. That is fairly easy and you will need following code and one javascript file on your page.<h2 ...
You can install Cloud Desk 3 live support server in a subfolder for your clients without any issues. To do so you will need to add the correct value for SITE_SUBFOLDER in your include/db.php ...
Our rest Api for the mobile apps have the possibilities to change the title, privacy and license agreement links and as well the background image on the login, forgot password page. Therefore it is very easy ...
CloudDesk 3 has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user profile. You need curl installed on your ...
When using Paypal as a payment gateway please make sure you activate IPN in your Paypal account.What IPN is and how to activate can be found on the Paypal Website: Paypal IPN.
In all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...
CloudDesk 3 signup form explained in the front end back end. How does it look like:What you need to editAfter purchasing and installing CloudDesk 3 on your server you will need to edit a few things on the ...
On some Nginx installations the config file does not allow loading the chat widget on the website. Should that be the case you will need to edit the nginx config file.In your vhost config file you can add in ...
Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
