HelpDesk can send ticket reminders and also it can close tickets to use this you need to setup a cronjob and point to the cron.php file.Setup a cron job is easy and can be done through your control panel on ...
Read moreHelpDesk 3 will need to run 3 cron jobs to have all features working correctly.All cron job files are in the folder cron and should be kept there otherwise you will need to modify the path inside the ...
Read moreHi Jerome,I would like to know if the ticket reminder can be disabled. I can't find a way through the settings to do that.Thanks,Geron
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Updated ChatGPT, bug fixes and performance improvements.
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Updated ChatGPT models, bug fixes and performance.
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