Sending Transcript / Chat Conversation

Sending or requesting the chat transcript after ending the chat is possible for both sides, the client and the operator.Client SideFirst you will need to make sure that the client can request the chat ...

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Operator Chat History - no data recorded

No data available in Operator Chat HistoryFew test chats made (visible in client history), few logs/in/out made... Still no data collected in Operators Chat HistoryAny sollutions?

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Contact history unsaved data

Hello Jérôme, unfortunately the dates of historical contact and chat are not ...

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