Get our professional support platform in a Monthly subscription. Pay each Month 20 USD and get updates and support for as long as you pay.The software will be installed on your server (we can also host the ...
Read moreThe complete support solution for your website visitors, the best way to help your customers. Don’t make your customers leave frustrated, get HelpDesk 3 today.HelpDesk 3 works with all websites, HTML, PHP, ...
Read moreBuy our native Apps for Live Chat 3 and Cloud Chat 3 to publishing it under your own Name and with your own Logo and Design.One native App license includes:1 LicenseAndroid App *iOS App *1 Version / Upgrades ...
Read moreBuy our native Apps for HelpDesk 3 and Cloud Desk 3 to publishing it under your own Name and with your own Logo and Design.One native App license includes:1 LicenseAndroid App *iOS App *1 Version / Upgrades to ...
Read moreThe next generation support solution is now available. Modern, fast and clean design fully mobile optimised runs on all devices. Latest Version 4.3.1
Read moreIn the next couple of weeks we will introduce native apps for LCPS, Live Chat 3 and HelpDesk 3 available for IOS and Android.We have been working very hard to provide the best possible Live Chat solution for ...
Read moreHelpDesk 3 is around the corner and we now offer for a limited time 50% presale discount. Order before the clock hits Zero and you will receive a HelpDesk 3 copyright free license for 50% cheaper.HelpDesk 3 ...
Read moreHelpDesk 3 is now in Beta. It takes us a bit longer than expected but a public version will be available soon!At this moment we can provide a few screenshots from the operator and client side. The features are ...
Read moreWelcome to HelpDesk 3We are proud to announce the silver release* of HelpDesk 3, a complete support solution that will make your life much easier.Features Easy Installation Department(s) Support Tickets ...
Read moreHelpDesk 3 - GoldWe are proud to announce the availability of HelpDesk 3 - Gold. Stable and ready to rock your support world. We want to say THANK YOU for all the feedbacks and bug reports we have received in ...
Read moreIt is time to release a new version for HelpDesk 3 with two new features plus all bugs that have been reported or found have been fixed.Requested from almost all our customers is a analog sorting option for ...
Read moreIt took a long time but it has finally arrived! The brand new native Android App for Cloud Desk 3 and HelpDesk 3 with full support for your support tickets.The new app is now ready on Google Play Store.The app ...
Read moreHelpDesk 3 - Version 3.5 is finally available!It has been a very long process and it was harder then we thought. There has been so many requests and ideas for this major release, we could not resist to build ...
Read moreAndroid and iOS native Apps are now available on the app stores with new features, performance improvements and bug fixes.We have been working hard to bring you once more the best possible experience also on ...
Read moreAI is here for HelpDesk 3, we have built in ChatGPT into the system and it can act as a live chatbot and even answer a support ticket when creating a new one.Chatbot in Action We have also redesigned the ...
Read moreArticle expired!!!After so many requests that our licenses are too expensive we changed our strategy. All our licenses are now available for a very reasonable price but will have a back link to our site and ...
Read moreArticle expired!!! Not necessary in the new versions.Placing the widget on a different domain than the one Live Chat 3 or HelpDesk 3 has been installed is called Cross Domain. When using a widget on different ...
Read moreHelpDesk 3 will need to run 3 cron jobs to have all features working correctly.All cron job files are in the folder cron and should be kept there otherwise you will need to modify the path inside the ...
Read morePlease use the API V2 for new HD3 versions.HelpDesk 3 has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user ...
Read moreThis is the how to start guide for a fresh installation of HelpDesk 3. After a succesful installation you should decide which way you want to go.HelpDesk 3 has a build in payment system for your clients. The ...
Read moreThis article will explain how to change the logo, add a new template or simply remove the copyright link back to our site.The file structure is as with all our software logical, that means the name of the ...
Read moreBefore HelpDesk 3 - Version 3.6HelpDesk 3 is fully multilanguage capable. The translation is easy and can be done right on the client side.As an operator with access to Answers/Text or as a super operator you ...
Read moreShort illustration for the operator ticket view. On top you have a statistics about all the tickets you have access to. You can sort tickets, each row can be sorted and of course you can search for tickets. ...
Read moreWith HelpDesk 3 it is possible to fetch one or multiple emails accounts and convert them into tickets.IMPORTANT: Use a unique email address for the PHP IMAP, do not use this email address anywhere else or in ...
Read moreWith the new release of HelpDesk 3, Live Chat 3 and Cloud Chat 3 we have build in WhatsApp Chat. This gives you a whole new possibility to let your customer connect with you by WhatsApp by not knowing your ...
Read moreHelpDesk 3 has many options like sending emails via PHP Mail(), SMTP or fetch email accounts to create tickets and so on.Very important is that you do not mix or use the same email address for the same ...
Read moreWith the new update of CloudChat 3 we have build in a easy way to manage isolated LiveChat 3 and HelpDesk 3 installations. Now manage everything from your CloudChat 3 - Administration panel.Fresh ...
Read moreTicket ratings have been available since quite a time and that is how it works.To automatically send tickets out after closing a support case, the ticket needs to be closed for good. Means a soft close won't ...
Read moreSince HelpDesk 3 Version 3.5 we have updated the client api. It is now again compatible with PHP 7.2 and higher. You can integrate this into your own website where your client create a user or change their ...
Read moreHelpDesk 3 comes with predefined URL's for the blog, support, faq, search, client area and standard contact form.This can be changed of course. Open your include/db.php file and find:define('JAK_CLIENT_URL', ...
Read moreWith HelpDesk 3 and Cloud Desk 3 you can use any email account to pull in support requests. The build in php imap feature will pull in the email and create a ticket and also a new user account if you whish ...
Read moreWe have made a short video how to edit the front end content with the build in Content Management System (CMS).After a fresh installation the system has created two users, one super operator and one client ...
Read moreAll our products have ChatGPT integrated. The chatbot can answer automatically in the live support chat, and support tickets can be answered from the ChatGPT as well.The setup is straight forward and very ...
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Release date: 12.10.2024
Updated ChatGPT, bug fixes and performance improvements.
Release date: 14.10.2024
Updated ChatGPT models, bug fixes and performance.
Release date: 08.09.2024
New ChatGPT Models, language file improvement, bug fixes.
Release date: 23.10.2024
New ChatGPT models, bug fixes and performance improvements.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
