Support Department - Predefined Content

With the release of HelpDesk 3 - Version 3.5.5 you can now set for each department a predefined content for your clients to help them providing the correct information.In your back end when you click on Edit - ...

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Random department

Minha empresa tem vários atendentes, então eu criei um departamento para cada um dos atendentes, por isso é exibido no chat para os departamentos departamentos com o nome dos atendentes, mas eu preciso ...

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Department and users connect to one chat widget

I created a departmentcredted 2 users in that departmentcreted chat widget using drop down menu for the departmentselected all usersHow do I make sure that only those 2 users in the department can chat no ...

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