Cloud Desk 3 - Fully SaaS Start your own professional HelpDesk Business Run your own HelpDesk ...
Read moreImportant for all our Envato customers you can purchase the support extension also with Envato. Here we do offer 12 Month instead of 6 Month Support Access, for the same price. Extend your support for Live ...
Read moreDesktop Apps: Points to your Live Chat 3, HelpDesk 3, Cloud Chat 3 or Cloud Desk 3 installation Your Logo / Icon Windows 7 and up MacOS LinuxOSBecause they are specially made for you with your ...
Read moreImportant Notice: This product exclusively serves as an upgrade from the regular license to the extended license. It is intended solely for customers who have previously purchased a regular license on Envato ...
Read moreAll files and license for the extended version, that includes the payment gateways, coupons and enables you to charge your customers. Latest Version 2.1.7
Read moreYou have asked for! You have been waiting for! We haven been working on it! It is now available for you to try!Cloud Desk 3 - The fully professional SaaS HelpDesk and Live Support PlatformWe have been working ...
Read moreFirst we want to say thank you for all reports we have received over our summer time. Without you it is not possible to continuously improve the software and add new features.We recommend to update to the ...
Read moreHappy March, we have just released a new Version for Cloud Desk 3. We want to say thank again for all the reports we have received over the last 30 days. Without you it is not possible to continuously improve ...
Read moreCloud Desk 3 in Version 1.1 is now available!!! We have been working hard, released beta versions and now it is ready to rock in Gold!We have been redesigned everything and have implemented all your ...
Read moreCloud Desk 3 - Version 1.1.1 is now officially available and elimnates all know and reported bugs.In this release we also fixed a reported XSS issue in the live chat profile. We recommend to update as soon as ...
Read moreLong awaited features finally available. Welcome to Cloud Desk 3 in Version 2.0Available right now for you and we are proud that we have created something special again!Beside a complete new front end live ...
Read moreWe are happy to announce a price reduction for our Cloud Chat 3, Cloud Desk 3, iOS and Android Apps. Once again we are going against the stream and inflation and give something back to our future customers.To ...
Read moreThe brand new installation wizard is now also available for Cloud Desk 3. The installation is now very simple and should not cause any more problems.Checkout the new installation video we have made for Cloud ...
Read moreWe have released Cloud Desk 3 with many bug and security fixes (specially from third party libraries). This release will also cName support, so you can offer custom domains for your clients.Changelog cName ...
Read moreCD3 is now available in Version 2.1.5 with PHP 8.3 compatiblity, improved ChatGPT and many more features, bug fixes, security and performance boost.Changelog PHP 8.3 ready Improved ChatGPT Translated ...
Read moreWith CloudDesk 3 Self Hosted we offer one of the first fully automated self-hosted SaaS live support solution on the market. The minimum requirements for CloudDesk 3 is as follow:Minimum Requirements VPS ...
Read moreCloudDesk 3 signup form explained in the front end back end. How does it look like:What you need to editAfter purchasing and installing CloudDesk 3 on your server you will need to edit a few things on the ...
Read moreIn all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...
Read moreWhen using Paypal as a payment gateway please make sure you activate IPN in your Paypal account.What IPN is and how to activate can be found on the Paypal Website: Paypal IPN.
Read moreCloudDesk 3 has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user profile. You need curl installed on your ...
Read moreYou can install Cloud Desk 3 live support server in a subfolder for your clients without any issues. To do so you will need to add the correct value for SITE_SUBFOLDER in your include/db.php ...
Read moreOur build in Auto Updater gives you the possibility to update your JAKWEB Software with a click. What do you need to know about Auto Updater.Auto Updater needs to have at least: cUrl file_get_contents ...
Read moreHow to change or remove the visible copyright notice in Cloud Desk 3.First of all please read carefully our license agreement if you not have already.To remove the visible copyright notice in the operater, ...
Read moreWhen you purchase Cloud Desk 3 we provide everything you need, but of course you will make it look like it is your own. We have made it very simple for you to change text and images within CD3.The language ...
Read moreCloud Desk 3 has a complete file sharing feature built in.Now that is great YEAHHHHH, but also a big security risk if used wrong. Therefore we really suggest to use a folder outside the web root which is not ...
Read moreWe get quite a few questions about license verification. Please make sure you have your license ready when installing our software.Sometimes you enter the correct license code and username but you will be ...
Read moreSecure File sharing is build in with all our solutions. That means you can upload files and images with Live Chat 3, HelpDesk 3, Cloud Desk 3 and Cloud Chat 3. Not only you as an operator also your clients, ...
Read moreWith the release of HelpDesk 3 - Version 3.5.5 you can now set a category ID within the FAQ and Support embed code.The embed code has received a new var called catID.w.lcjUrl = u; w.catID = '';Now you can set ...
Read moreCloud Desk 3 has the option to manage isolated Live Chat 3 and HelpDesk 3 installations. This way you can offer your clients a isolated Live Chat 3 or HelpDesk 3 area for their own.Fresh InstallationHow it ...
Read moreOne license includes Cloud Desk 3, Sign Up page, Administration panel and an included support/news system. The license is licensed to you (Domain). You can run Cloud Desk 3 on your selected domain (changing ...
Read moreWith the new release of Cloud Desk 3 - Version 1.0.9 above you can now setup the client standard options and translations easily via your Administration Panel.The new option can be found in your administration ...
Read moreThe build in Chat Bot on all our products is to keep the customer busy until a operator joins the chat. It is not an offline chat bot.It is fairly simple how to start with the chat bot, here we will explain it ...
Read moreWith the new version for Cloud Desk 3 we have built in the long awaited Group Chat. With the group chat feature we have taken it to the next nevel and encrypt all messages with a strong 256bit encryption.The ...
Read moreThe build in shop for purchasing access can be found in the top right corner after register with your site. Each client can buy, extend, change or cancel any package you create at anytime.All the text can be ...
Read moreAll our products has an integrated Chat Bot which you can setup as you like and match your use.The Chat Bot will answer questions automatically as long there is no operator connected, means the client is ...
Read moreThe live chat build into all our solutions does check every x seconds if the client has left or not. That is important otherwise the operator is talking to a client that does not exist anymore. It works the ...
Read moreThe location setup is very important in Cloud Desk 3 - Administration Panel when using multi server setup. Before you clients can register you will need to setup the database connection to your chat ...
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