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CLOUD-DESK-3 - Tags

Cloud Desk 3

Cloud Desk 3 - Fully SaaS Start your own professional HelpDesk Business Run your own HelpDesk ...

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12 Month Support

Important for all our Envato customers you can purchase the support extension also with Envato. Here we do offer 12 Month instead of 6 Month Support Access, for the same price. Extend your support for Live ...

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Desktop Apps

Desktop Apps: Points to your Live Chat 3, HelpDesk 3, Cloud Chat 3 or Cloud Desk 3 installation Your Logo / Icon Windows 7 and up MacOS LinuxOSBecause they are specially made for you with your ...

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Cloud Desk 3 - Extended

Important Notice: This product exclusively serves as an upgrade from the regular license to the extended license. It is intended solely for customers who have previously purchased a regular license on Envato ...

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Cloud Desk 3 - Extended

All files and license for the extended version, that includes the payment gateways, coupons and enables you to charge your customers. Latest Version 2.1.5

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Cloud Desk 3

You have asked for! You have been waiting for! We haven been working on it! It is now available for you to try!Cloud Desk 3 - The fully professional SaaS HelpDesk and Live Support PlatformWe have been working ...

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New Release / August 2019

First we want to say thank you for all reports we have received over our summer time. Without you it is not possible to continuously improve the software and add new features.We recommend to update to the ...

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Cloud Desk 3 - Version 1.0.7

Happy March, we have just released a new Version for Cloud Desk 3. We want to say thank again for all the reports we have received over the last 30 days. Without you it is not possible to continuously improve ...

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Cloud Desk 3 - Version 1.1

Cloud Desk 3 in Version 1.1 is now available!!! We have been working hard, released beta versions and now it is ready to rock in Gold!We have been redesigned everything and have implemented all your ...

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Cloud Desk 3 - Version 1.1.1

Cloud Desk 3 - Version 1.1.1 is now officially available and elimnates all know and reported bugs.In this release we also fixed a reported XSS issue in the live chat profile. We recommend to update as soon as ...

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Cloud Desk 3 - Version 2.0

Long awaited features finally available. Welcome to Cloud Desk 3 in Version 2.0Available right now for you and we are proud that we have created something special again!Beside a complete new front end live ...

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Reduced Price for CC3 and CD3

We are happy to announce a price reduction for our Cloud Chat 3, Cloud Desk 3, iOS and Android Apps. Once again we are going against the stream and inflation and give something back to our future customers.To ...

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Cloud Desk 3 - Version 2.1

The brand new installation wizard is now also available for Cloud Desk 3. The installation is now very simple and should not cause any more problems.Checkout the new installation video we have made for Cloud ...

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Cloud Desk 3 - Version 2.1.3

We have released Cloud Desk 3 with many bug and security fixes (specially from third party libraries). This release will also cName support, so you can offer custom domains for your clients.Changelog cName ...

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Cloud Desk 3 - Version 2.1.5

CD3 is now available in Version 2.1.5 with PHP 8.3 compatiblity, improved ChatGPT and many more features, bug fixes, security and performance boost.Changelog PHP 8.3 ready Improved ChatGPT Translated ...

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CloudDesk 3 - Minimum Requirements

With CloudDesk 3 Self Hosted we offer one of the first fully automated self-hosted SaaS live support solution on the market. The minimum requirements for CloudDesk 3 is as follow:Minimum Requirements VPS ...

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CloudDesk 3 - SignUp Page

CloudDesk 3 signup form explained in the front end back end. How does it look like:What you need to editAfter purchasing and installing CloudDesk 3 on your server you will need to edit a few things on the ...

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Manual Engage Visitors

In all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...

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Paypal IPN

When using Paypal as a payment gateway please make sure you activate IPN in your Paypal account.What IPN is and how to activate can be found on the Paypal Website: Paypal IPN.

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Cloud Desk 3 - API for Clients

CloudDesk 3 has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user profile. You need curl installed on your ...

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SITE_SUBFOLDER

You can install Cloud Desk 3 live support server in a subfolder for your clients without any issues. To do so you will need to add the correct value for SITE_SUBFOLDER in your include/db.php ...

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Auto Update Errors

Our build in Auto Updater gives you the possibility to update your JAKWEB Software with a click. What do you need to know about Auto Updater.Auto Updater needs to have at least: cUrl file_get_contents ...

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Change or Remove Copyright

How to change or remove the visible copyright notice in Cloud Desk 3.First of all please read carefully our license agreement if you not have already.To remove the visible copyright notice in the operater, ...

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Customise Cloud Desk 3

When you purchase Cloud Desk 3 we provide everything you need, but of course you will make it look like it is your own. We have made it very simple for you to change text and images within CD3.The language ...

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Secure File Upload with Cloud Desk 3

Cloud Desk 3 has a complete file sharing feature built in.Now that is great YEAHHHHH, but also a big security risk if used wrong. Therefore we really suggest to use a folder outside the web root which is not ...

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License Verification

We get quite a few questions about license verification. Please make sure you have your license ready when installing our software.Sometimes you enter the correct license code and username but you will be ...

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File Upload - File Type

Secure File sharing is build in with all our solutions. That means you can upload files and images with Live Chat 3, HelpDesk 3, Cloud Desk 3 and Cloud Chat 3. Not only you as an operator also your clients, ...

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Pre Set FAQ or Support Category when Embed

With the release of HelpDesk 3 - Version 3.5.5 you can now set a category ID within the FAQ and Support embed code.The embed code has received a new var called catID.w.lcjUrl = u; w.catID = '';Now you can set ...

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Setup Live Chat 3 or HelpDesk 3 in Cloud Desk 3

Cloud Desk 3 has the option to manage isolated Live Chat 3 and HelpDesk 3 installations. This way you can offer your clients a isolated Live Chat 3 or HelpDesk 3 area for their own.Fresh InstallationHow it ...

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Location Setup / Different Countries

One license includes Cloud Desk 3, Sign Up page, Administration panel and an included support/news system. The license is licensed to you (Domain). You can run Cloud Desk 3 on your selected domain (changing ...

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Client Settings - Translations

With the new release of Cloud Desk 3 - Version 1.0.9 above you can now setup the client standard options and translations easily via your Administration Panel.The new option can be found in your administration ...

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How to Start with the Chat Bot

The build in Chat Bot on all our products is to keep the customer busy until a operator joins the chat. It is not an offline chat bot.It is fairly simple how to start with the chat bot, here we will explain it ...

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Group Chat - 256bit Encrypted in Files and Database

With the new version for Cloud Desk 3 we have built in the long awaited Group Chat. With the group chat feature we have taken it to the next nevel and encrypt all messages with a strong 256bit encryption.The ...

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Subscription / Shop for Cloud Desk 3

The build in shop for purchasing access can be found in the top right corner after register with your site. Each client can buy, extend, change or cancel any package you create at anytime.All the text can be ...

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Live Chat Bot

All our products has an integrated Chat Bot which you can setup as you like and match your use.The Chat Bot will answer questions automatically as long there is no operator connected, means the client is ...

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Session Control - Live Chat

The live chat build into all our solutions does check every x seconds if the client has left or not. That is important otherwise the operator is talking to a client that does not exist anymore. It works the ...

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Location Setup - Multi Server Setup

The location setup is very important in Cloud Desk 3 - Administration Panel when using multi server setup. Before you clients can register you will need to setup the database connection to your chat ...

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